7 Brew Coffee — Restaurant in Mokena

This was the second time my husband and I took the 30 minute drive out to 7Brew. I have been seeing the "witches brew dupe" all over tik tok and was dying to give it a try. The line was long, as it has been in the past, but this time we were moving at a snail's pace. By the time we got to the window we were waiting for about a total of 40 minutes.

The worker passing drinks off to the the car in front of us decided it would be a great time to have a full-blown conversation, all while our beverages were sitting outside in the hot weather, surrounded by the horrible amount of bees in the area. When we finally got to the pick up window the worker tried handing me two drinks that looked nothing like what we ordered. I said "I don't think these are ours" and she proceeded to ensure me that they were. I asked for her to double check and turns out she truly did not even know what we ordered in the first place. When she realized our drinks were the ones sitting outside she asked me if they looked correct to which I asked if the caramel was in the 7fizz drink I ordered. She said yes there was (spoiler alert: there wasn't). We ultimately decided it was not worth the wait to argue with the worker or go back around to get the drink remade-- we already spent way too much of our morning on this journey.

I am disappointed to see that so many other customers had similar experiences to mine. This is a classic case of "too many cooks in the kitchen". There are so many workers just standing around and socializing, and an obvious lack of proper management. This could be a great first/early career opportunity for all of the young people that work here, but the owners and managers need to take the time to make this a fruitful experience for their staff and their...

The drinks here are really good from what my husband and I have tried. The one issue that we keep having is the experience with the employees. Some are not very friendly, and some are more concerned about the very strange cone situation they have going on instead of taking orders. On multiple occasions, the business has been open, but for some reason they have a cone right in the middle of the entrance lane. This has almost caused several accidents with cars trying to get in, while other cars are trying to leave. Today there was even a cone in the middle of the second lane, but not until you got up to the building. It’s really confusing and I think if the employees weren’t playing musical cones constantly, they could focus a little more on taking orders. Sometimes the music is super loud too so we have to yell to get them to...

Came to 7brew at 2:10 and didn’t leave with my drink until 2:40. One line was moving significantly faster than the other and had the line because there was a worker taking orders at the back but the line I was in was taking significantly longer because there was one worker at the front. Menu was confusing and needs to be more clear with what they offer and the drinks were subpar. It’s not as if I ordered much either I only got 2 drinks with minimal customization. Overall ridiculous experience, I was signed up for a rewards program without my knowledge and received no receipt. Which could be confusing for both myself and the workers if my order is messed up. The only thing I can applaud this place for is their cheap prices, which should be a given since the drinks are clearly...