Bon Ton L'Roy's Lighthouse Smokehouse — Restaurant in Monterey

I know in this day of Covid everyone is stressed and are on the edge, however during this time if you are a small business owner one would think you would be bending over backwards to ensure what customer's who do choose to patronize your place of business are provided the best service and product you can give! (I fully understand we are all in the same storm, but it was like people are helping the owner bail out water from her battered boat, and she's standing there drilling more holes in the bottom)! Sadly, this was not the case. To start, the owner (I assume) was pretty rude and a bit lacking in attentiveness. We went in (with our mask on as required) to place an order to eat outside. Only signs listed were open for takeout or outdoor dining. Immediately she snapped saying we need to exit and sit at one of the tables out front (there were 3) a couple was already sitting outside who I learned had been sitting there for 15 minutes with No one coming to them. So we went to sit outside. The owner came out in about another 5 minutes with menus and then went to the other couple. She soon returned for our order. All my daughter wanted was mac and cheese. They had it listed on the kids' menu as well as a side for the dinner menu @$6.50 My daughter asked for the kids' Mac & Cheese, but she was told that it is for kids 10 and under, and she would have to order the diner meal and choose sides. Not wanting anything real heavy, she just decided on the pulled pork sandwich, which she ate maybe a third of. The remaining 3 of us placed our order. It took another 15 minutes to brink our 4 drinks, 2 lemonades, a coke, and a sprite. My son made the mistake of asking for a straw. He was scolded basically and told straws are illegal in the US. And to drink it out of the glass. (Yes, straws are banned along the coast, but they are not a nationwide ban) Another 20 minutes went by, and our food started to finally come out 1 at a time. The only reason this gets 2 stars is that the food was actually pretty good and large portions. We then asked for to go boxes and were told that due to the virus, they could not use them! What?? What does that have to do with anything? So we ended up paying almost $80.00 for 4 sandwiches and 4 soft drinks and could not take the other half of our food home! She then said that if we were ready, she would ring us up inside! Wait, I was just told by her that about 90 minutes ago, I couldn't be inside! Anyway I paid my very overpriced meal and left.

I'm not sure how this place is during normal times, but should they survive all this, I truly hope they learn to be thankful for the customers that kept...

This was definitely one of the most bizarre eating experiences of my life. We walked into a dimly lit restaurant with a mom and son practicing writing or coloring. The mom then called her mom, our waitress, who sat us in a corner of the restaurant which could be best described as a shrine to the family lineage. There were multiple pictures and even a painting of who I could only assume were the owners and operators of the establishment.

One of our party asked if we could get fries for the table, which sparked a monologue about their fries being handmade on demand, whereas other restaurants merely buy their frozen and then deep fry them. She then went on to deter us from ordering them, as any of our sandwiches would surely fill us up, leaving no room for sides. (Have you ever had a waiter/waitress actively sabotage your order?)

When asked if the brisket was chopped or sliced, she rolled her eyes and scoffed and said it was sliced. We ordered a brisket and pulled pork sandwich, which was angrily ripped off of her notepad when she returned to the kitchen.

A too-loud Frank Sinatra yelled at us through the stereo behind the bar as we waited for our food to arrive about 10 minutes later, alongside our steamed vegetables which were allowed to be ordered. Everything looked good, but the first bite of my pulled pork sandwich stopped me mid bite.

Sometimes your body just knows when something is off, but in surveying the table, including who I was splitting the sandwich with, it didn't look like anything was awry. Huh. I ask everyone how their food is, to which they reply "Good'. Okay, maybe it was an off bite...I'll take another. Nopenopenopenopenope, says my subconscious. So I set my sandwich down, where it will remain. I did eat the vegetables, which were plenty fine, but the meat was as dodgy as an auto factory in Michigan. I will say that I did not get sick, and it's been 24 hours since.

Everyone finishes their meal, but I couldn't bring myself to do it. The waitress returns a little while later to ask if I'd like a box, which I promptly declined. All in all, it was uninviting, unappetizing, and unworthy of such a prime location a few blocks up from the aquarium.

I feel bad for the unwitting tourists that subject themselves to the cold staff and questionable food. There are better options in the area, please take the time to give them your...

I don't understand how this restaurant has as many stars as it does. First, we ordered through DoorDash, and our driver told us that he hates getting food from this place because the people are so rude. Second, this is the second time I've ordered food from here (I like to give a place more than one try) and both times were so underwhelming, I didn't finish my food either time. One thing I miss from living in the south is the barbecue, and I was hoping this place would give me SOMETHING to satisfy my cravings but it was so disappointing each time. I ordered the same thing twice: ribs, potato salad, and cornbread. First off, the cornbread is SUPER dry, crumbles instantly, and has no flavor to it whatsoever. Its like they made a dry muffin without anything added to it, just flour, eggs, and water and threw some yellow dye on top and called it a day. The potato salad had a generous topping of some herbs, which excited me. But then I find out theres no seasoning in it at all! Where were the herbs?! Not even salt! It was a shame because the potatoes were cooked wonderfully and it was a good creamy texture without going overboard. But no fats, no salts, no flavor. The ribs though. First off, they were cooked so wonderfully. Fall off the bone, perfect amount of pink. The sauce was thick and sticky and everything nice. But these mustve been cooked in an oven because theres was 0 smoke flavor, which is strange coming from a "smokehouse".....and the sauce was even lacking in flavor! How do you mess up barbecue? The smoke and sugar balance is what makes it good, but its like they just blended up some tomato paste and slathered it on. Again, no seasoning detected. I hope they expand their spice cabinet a bit, start cooking their ribs with a bit of smoke, and for gods sake box jiffy makes a better...