Hubby and I decided to dine at Michael Jordan‘s for brunch, continuing our anniversary celebration. When you walk in the restaurant gives a warm and inviting feel. We were sat at a four-top table in the middle of the dining-room. Kinda odd because there were some open booths directly across from us that would have given a more private and intimate feel especially because we let them know it was our 14th wedding anniversary, but they weren’t offered to us as an option. Nevertheless, we sat down and we’re greeted by a pleasant busser by the name of Miguelina. I already went in knowing what I wanted, which was the crabcake! I never pass an opportunity to try a ‘top-tier’ crab-cake. So I ordered it along with a wedge salad. My Husband ordered the New York strip with eggs and potatoes. I have to be honest and say that this crabcake has taken my #1 spot for ‘best crab-cake’! It was filled with sweet morsels of jumbo lump crab-meat (no filler) with a lemon aïoli, and a pesto drizzle. I added some fresh lemon juice and of course, Tabasco and it was an absolute delight! Now please note, the menu indicates MP (MarketPrice) and the price tag on this crabcake is $45. Definitely on the higher end but worth every penny! My wedge salad was also super delicious. Cold, crisp lettuce with a delicious house made blue cheese dressing topped with tiny bites of thick cut bacon. All it needed was some fresh black pepper and we were in business. Very yummy and nicely portioned. My Husband’s dish, was average at best. Yes, it was the $61 New York strip, but there was nothing to it, even with the chimichurri on the side. It literally came with two standard eggs and about a half of cup of baby Redskin potatoes. I was looking forward to the steak being beautifully seasoned as well as the potatoes, but both of them missed the mark. He also ordered it medium rare and received it medium. For a premium Steakhouse… unacceptable. If you’ve noticed, I haven’t mentioned our server. That’s because he had such limited interaction with us that neither my Husband nor I could remember his name. What was the most disappointing was that we looked around and every other table had bread service. We did not. We stopped the busser and asked her about it, and she said that it was a new complementary bread service the restaurant just rolled out and apologized that we were never given any. This was near the end of our meal by the way. I asked her for it anyway because everybody else seemed to be enjoying it. I am very glad I did. Once again it was a hit! The bread service consisted of miniature, buttery croissants served warm with a trio spread of cinnamon butter, blueberry compote, and apple chutney. One word - Delightful! And it really did accentuate the ‘brunch feel’. We would’ve loved to have received it without having to ask. It was uncomfortable and led us to wonder, “why not us”? I also wanted to note that hubby’s entrée came with a complementary mimosa. Unfortunately, it was not consumed because it was served to us in a dirty champagne glass.

This experience was one of the ones I was very torn with because while my food was exceptional, our service, which means almost as much to us, was disappointing. Even more so because when you go to a “premier steakhouse”, you’re expecting “premier service.” We did not get that. Hence my score. Now, I did stop at the host desk and speak with the GM - Dallas. I wanted to inform him of my experience. I think it’s super important to let management know when service is lacking, especially when you’re trying to put forth a premium product. The casino is filled with restaurant choices, and we chose to celebrate our anniversary at Michael Jordan‘s. Unfortunately, the poor service will leave an unpleasant taste in our mouth. Dallas apologized and handed me his business card and told me the next time we come in to text him or email him. We’ll see… At this point, the ‘crabcake’ would be the only thing to bring me back.