Ho estly every time I go here my order gets completely screwed up, so I just go to mc Donald's and buy my coffee there.
Sadly I've never gotten what I wanted here. What I got was fine except that breakfast sandwich which was dry and UnTOASTED and discusting for 5 bucks.
The staff is nice and the store is clean and they are busy, but I just can't get what I really want here. Yesterday I asked for 25 donut holes, 10 chocolate, 19 glazed and the last few jelly filled.
I got blueberry, sugar coated and 10 jelly and 5 chocolate. NO glazed which is what I really wanted.
This time they got my coffee right but I'll never buy donuts for my co workers here again. I got side eye for bringing the flavors of donut holes NO ONE wants, and it cost me 15.00.
I'll do without donuts. I'll just buy those deli ones from the grocery store bakery. Seems like they taste similar. Dunking isn't exactly real baked donuts made fresh...I'm disenchanted since it's just happened...
Read moreWorst Dunkin Donuts I have ever been to. I got a coffee and when I opened the lid saw things floating in it. I went back in to get my money back & the cashier took the cup & it spilled on the counter. She then went to get the assistant manager or manager to get the refund for me. He came walking up with gloves on (was obviously handling food) and was in a frenzy sticking his hand in the register asking who left it open. He then came over to me and in a very bad tone was asking where my receipt was. It was pouring down rain and my receipt was soaking wet so I had thrown it away. He then starts asking where the coffee was and I said the cashier took it and it spilled & I showed where it was still all over the counter. Horrible customer service and unclean. This was the second time I have seen this person wearing gloves dealing with food then touching money and going back to handling food without...
Read moreI have been a regular customer to the location for ALMOST A YEAR! Anyways today I decided to go get coffee and some donuts for a few of my coworkers. Well my coffee was NASTY AND MADE WRONG. The donuts was hard and steal. So once I got to work I called, and the MANAGER ANDRE WAS VERY DISMISSIVE TOWARDS ME!! No REMORSE ANYTHING!! I have gotten a refund before when I ordered throw the mobile app. They have lost a customer, and this manager ANDRE needs to take a class on customer service! ATTITUDE AND MORE! Listen I work in the food service industry customer service industry i WOULD NEVER BE LIKE THAT TOWARDS ANY CUSTOMER! Next up I’m filing a complaint with COOPERATE I hope it was...
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