Dairy Queen Grill & Chill — Restaurant in Morrow

I have eaten at this Dairy Queen since childhood, however, I will not be going back. My last visit I suspected I was being overcharged but didn't think to much about it because food cost are escalating. I got home and my takeout order wasn't correct. When I returned instead of adding the coleslaw to my footlong hotdog I was told that I didn't order or pay for that. Of course I wasn't given a receipt in my bag so I didn't have a way to legally refute this but I always order them the exact same way. If my patronage is thought so little of that I don't merit a side order of slaw then I will take my business elsewhere. Common sense should have registered with the owner that nobody would turn around and drive several miles in each direction to hustle or steal an order of coleslaw, not to mention while their food order was assuming room temperature and don't forget the blizzard that was melting in wait! Any owner/operator who is this ridiculously cheap is undeserving of my hard earned dollars ! Be sure to always request and check your receipt from all businesses plus check your to go orders carefully before walking away! There are so many business owners who are out to take advantage of the customer "by any means necessary." I grew up in a different time when the customer was always right within reason, however, that standard of conducting business seems to have become a relic of the hopelessly sentimental in...

I’ve been going here for the last ten years and I won’t be back. The owners will skimp out on anything they can. They put some water or some type of liquid in their ranch to stretch it. It tastes bad. In the chicken finger boxes they won’t fully dip the chicken in sauce and they also put a sprinkle of fries in the box. I ordered a sundae today and it was only half filled . When I asked her can she fill it up all the way she rudely said no and you need to pay extra. Very absurd remark. They burn the toast to where it is fully blackened on both sides. They are skimpy with toppings for blizzards. I even suspect they are watering down the soft serve. It just taste off. I’ve noticed the decreasing quality of food and customer service here and I refuse to go back. This is the only DQ in the area unless you want to go inside the mall. However the eagles landing location gives you more food better quality and has...

I am DQ fan and I love ya service and quality of food that is offered. However, today's visit was so unpleasant when the lady in the kitchen told me to "shut up and wait". I couldn't believe my ear... I own and operate my own chicken wing business in the metro city area and you don't really talk to the customer that way especially when you are in the kitchen and YOU MADE MISTAKE on orders. I ordered two burgers: one for me and one for my wife.. NONE of them had veggies and they added mayo when I told them not to. Horrible Terrible customer service ever. It looked as her husband was working at the front counter too. He told me that I don't understand how the restaurant business is and it took them 30 minutes or more to add vegetables to my burgers.... idk why... Never will visit this store again and just wanted to let ya know how these people operate under...