I've never been so mad at a restaurant. Story: long day of driving across the state with my wife and three kids. We had a rough morning and just needed some food. Kids got chicken at the walmart deli, then we went to Subway so my wife and I could get sandwiches and we could all sit down and eat. As soon as we walked in we were told that our kids could not bring their nuggets in and eat. I explained that my wife and I were buying sandwiches and asked if my family could sit together and eat. I was told "no" so my kids sat down on the floor by the walmart entrance so we could keep eyes on them, but then the auto doors kept opening and the employee said our kids could bring their food into subway but not eat it. I understand a policy of "no outside food" but we were paying customers (my wife got a sandwich but I lost my appetite and decided to eat somewhere else) and we were a tired family that just needed 15min to eat. The lack of common sense and humanity demonstrated by the employee following a policy just really made me upset. Call it a perfect storm scenario if you want, but not letting kids eat with their parents...
Read moreOrdered some nachos and wasn't told until after my purchase that I have to pick a bag of chips to use as my chips base so no corn tortilla chips, then ordered some chicken to go on the side handed me a container with cold chicken and told him I was eating here. Finally didn't give me a basket for nachos the cheese and chicken was not fitting in there bag of chips overall felt like I wasn't sold what I asked for and was given the atmosphere of are you dumb and please eat and get out. Ps took pictures will post...
Read moreI walked up to order and the associate asked what I wanted, (not how may I help you, how may I make your order). My response was, "Can I get a smile first?" He looked at me and said stone cold faced "This is my smile!" NO SMILE! He made my order and I looked for his name on his Subway name badge, imagine no name?! I thought WOW, I guess giving customer service here does not...
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