Arby's — Restaurant in Mount Pleasant

Cold, flavorless, sloppy... All I can say.

Edit I have no need/want for compensation so I will provide the extra details requested here. Around 1130am on June 30 I went to this location to get lunch. Ordered a beef and cheddar combo and jalapeño poppers. The drive thru line moved quickly with only 2 vehicles ahead of me. I received my food in a generic plastic bag (assuming the location ran out of the normal Arbys branded paper bags). All food items were accounted for, so I went home (about 5 mins drive time) and sat down to eat within 10 mins of arriving. The curly fries were cold, not even room temp, COLD, and tasted like old grease. The sandwich was sloppy barely had any cheese on it, and most of what was there was on the paper and bun, not in the sandwich. The meat was mushy and had no flavor at all. The cheese that was there wasn't even the normal (right) consistency, and woohoo to my 1 packet of Arby's sauce sauce 1 packet of horsey sauce :/ (I asked for a couple extra horsey for my fries). The jalapeño poppers were all loose and crumbling in the generic plastic bag, and were also COLD. The only thing that wasn't blech flavorwise was the dipping sauce for the poppers... Oh and my soda was soooo flat. Simple solution for me is that I will never visit this location again. Hopefully you can step it up and live up to that supposed 4 star review of...

Really, ZERO stars for all. This review is for the Bowman Rd location in Mt Pleasant SC at 7:05 PM on May 23, 2025. I was the only car at drive-thru. Corrected order 2 times with person on speaker. At pick-up I was asked about the order and repeated it again. I ordered a Greek gyro, pulled pork sandwich and large fries. When I got home in about 5 minutes, everything was cold. Worse was the gyro was replaced by a very, very salty ham mystery sandwich. The pulled pork was gray and not appetizing. The 2 pickles were gross tasting. I spit it out and my husband (a real pickle lover) tasted the other and spit it out. What on earth did they do to the pickles?? Not even Bessinger's bbq sauce could help the pulled pork ??meat! We put the cold fries in our air fryer. At least we had the fries to eat. Both sandwiches went in the garbage. So much for our almost $18 dinner.

Question is who owns this franchise location? I read the reviews before writing this one. Why the owner doesn't care about losing local customers is...

Went to get a Greek Gyro but instead I was given some roast beef thing with cheese on it, the sandwich was a sopping mess and stuck to the paper, so the bread tore all apart. To have ordered one meal and get that wrong. I was upset to get back to work with the wrong order. When I ordered the guy was short and dismissive and I wasn’t even sure he was listening. Once I got up to the window he sat there with his window open not acknowledging I was even there. I held my hand out with the moneythere for a hot minute while it’s raining out. He then tells me to pull up to the yellow stop as he called it and there was no one behind me. He comes out and again says nothing just tosses food at me. I say thank you and nothing. Didn’t even give me a receipt . He had it in his hand and...