DON’T GET RIPPED OFF! I walked in for two take out pizzas… charged $156.86 on credit card
large cheese pizza? $28.00 toppings? $3.75 2x 3 topping pizzas? = $78.50 AUTOGRATUITY added without asking? $30 brings the total to… $108.81… food tax in Massachusetts is 6.25% - so why was i charged $48.05 for what? food tax????
I asked for a printed receipt because this food was for work purposes to feed my crew. apparently the employee said she couldn’t print the original receipt. So i asked for a written itemized receipt… Still can’t figure out why I paid $30 tip for takeout pizza… and $48 for food tax? no one could explain it to me.
After I waited for the pizza and received it, walked all the way back… i open the pizzas just to see one of them has ONE TOPPING, spinach, with no white/ranch sauce, and the other pizza has NO MEAT on it… so i’ve paid for 3 toppings on each, and received a total of 3 toppings only on both pies. Canned mushrooms, canned pineapples…
I will say the employees were kind, and nice. I don’t think they were involved with this ‘scam.’ They were just doing their job. When I got home and realized the toppings were left I called; and they said they would re-make a meat lovers pizza to make up for the missing toppings… So I walked back.
I want to know why I was charged $156 for two pizzas… that should have cost closer to $80. The employees kept saying because I used a credit card…
overall the pizza was mediocre at best.
If the owner of this restaurant wants to make things right - feel free to contact me. If not - I wouldn’t expect...
Read moreI didn't even get to try the pizza. We ordered online for delivery, which their website allowed. Went though the whole process, scheduled delivery, got a confirmation email. And PAID for the order. After the pizza was scheduled to arrive, I got an email that the order had been canceled. No explanation. I called and was told the delivery service didn't send the order over, which can't be true since I got the confirmation directly from Steamboat. And no refund as yet. Don't take the risk. Looks like...
Read moreThe workers at this establishment stole my daughter's wallet and would not give it back when my daughter asked for it. When I called to speak with the manager she hung up on me. Her name is Shannon. The owners (The Cameron's) should know about this but since the manager hung up on me when I asked for their contact info, I have no way to reach them. I would not recommend going here. Very...
Read more