MOD Pizza — Restaurant in Napa

I just had the most disheartening experience at MOD Pizza. Mod pizza's motto is that they care for people in the community, translated, they claim to help feed the poor, pizza . If they come in and ask for a pizza. Though they don't circulate the information and most people in the community don't know, especially the hungry ones. In the past couple years I've been having financial problems and desolate. I have gone into MOD Pizza two times and ask for pizza and it was wonderful to heartfelty get a pizza.. Today I went in and asked for pizza And I was handed a cheese pizza I really loathe cheese pizza. I felt horible and here's the thing for a very good reason, because when I'm in the pizza place and people are creating all these wonderful pizzas there going to eat and I'm like wow and then when I get there they're like here's your cheese pizza and it's the biggest disappointment especially when you don't like cheese pizza and it's the biggest disappointment and it makes you feel less than a dog and that's why God said offer to others what you offer to yourself and the fact that people have one set of standards for the poor which is usually less than what they give their dog and then they have one set of standards for themselves which is usually super awesome and exactly what they want. Well they missed the point of thoughtful instruction of a god completely. It's not that O here just feed him anything so they're not hungry, it's so that people don't feel lesser than that but people create this tension in the community and that's why we're losing and that's why God losing that's the only way you can bring God down... Is through the poor and God knows it God doesn't work through lightning bolts he works through people get a clue either offer people what you're offering everybody else, a chance to create a pizza or don't... And then God can decide what to...

This place is a family favorite my kids absolutely love the fact that they can create their own pie and that they have such selection of vegetables and meats extremely friendly people .,.,.,.*this was a couple years ago I've since being back to the place a few times and the difference is so very much most younger people working with lose hair no netting a good bunch of people wearing croks Open heel shoes so socks are just not appealing when you're about to eat girl with long hair refilling all the ingredients just throwing the new over the old so if you get the last of the container at some point you may be getting much older ingredients no energy no personal touch no one drop of great customer service this once was tables are alway sticky most of the time you have to .clean your own spot if you like to have a seat in a clean table bathroom have not being clean for the last few times papers everywhere sink nasty mirror with spots and you can see a deep clean has not happen for a while sad reality from what this is meant to be girls taking your order seemed in a rush to make it I asked for basil and I daw her place the bunch in one are and lightly spreading the rest but the bulk of it ll in one slice all and all really sad and mad about the service food and sicken of how dirty and not well taken care of some.of the employees look like I get being confortable but pijama like outfits are no place for food...

Total hit or miss on this location. Depends on the staff. Was waiting in line for 20min and then when I was 3 people from ordering I noticed they were ignoring all the elderly people in front of me and a black man. I spoke up and said why aren’t you taking anyone’s orders but you’re still making food. The girls making the pizzas said we have to make online orders first and there are a lot of them. I said wait, you have to make online orders as I am saying this the manager (big white dude wearing a red baseball cap backwards) brings over 6 (yes I counted) new online orders and put the tickets next to where they were making the pizzas. I said wait, so you are saying if I stand here and order my pizza or these people order their pizzas on their phones they will be helped first? All the employees making the pizzas said it’s company policy and some of these tickets ordered 18min ago, the black guy in front of me said well I have been waiting 25min in line and I know I had been waiting at least 20min. I was thinking eta “maybe if the people in front of me were younger and a different color they would take inline customers orders.” And then they started people pizza that were in line. Then some red haired girl in a yellow beanie comes in from the back off of her break and starts to yell at everyone in line “just telling everyone that it’s going to be a little while.” Time to reevaluate your policy and...