My husband and I were just there this morning Tuesday 4/23/2024 @ 9:45. We went through the drive thru and order 2 sausage Mc Muffins with cheese. We were given our total of $4.96 and pulled around to the 1st window. The cashier took our money and offered us no receipt nor did she give us one. We pulled forward and at the next window and was asked to move forward again. When we received our food we only had 1 McMuffin, when were suppose to have 2. We pulled around and my husband went inside and stated we only got one sandwich. The manager instantly stated he would have to go look through the receipts before he could give us another sandwich. I understand people always want something for free these days. Because people are just not honest and my husband would have stood there and waited just to prove a point, but week had an appointment we had to get to. This is my point my daughter is a general manager at another McDonald's and she stated the fact we were not offered a receipt was their 1st mistake. A receipt should always be offered so these issues do not happen. Also to make a McMuffin is not that expensive, it will not make or break your total profit for the day. That they should have just made the sandwich and made the customer happy. Instead you are now getting this review. The sad thing about the whole story my husband stopped by this McDonald's every morning for 8 years for a breakfast sandwich and was never treated this way until today. You have lost a valued and...
Read moreNashville IN McDonald's has done it again.
Late night kids baseball game, rush in to the only place open to get them some food afterwards. Pull up to order at 9:50, all lights are on, cars are in line, no one answers. Double check the hours on Google, and it even shows open till 11pm just verified 6 weeks ago. Pull up to the first window and get motioned up to the next by someone sitting in the office. There is a suv full of young males at the next window, and the female employee takes her time laughing and joking with them as we sit and wait. They finally get what looks to be money, but no food or drink before they drive off. We Pull up to the window and make eye contact with the female who then walks away. As I again gain her attention she then directs another younger looking male employee to come over and lock the window.
What kind of absolute trash service is this? Can they not even have the decency to say I'm sorry we are closed??? If you can't deal with customers in a better way than ignoring them with their hungry children in the car then why the hell do you work ar a fast food restaurant where you have to deal with customers? The owner of this place really needs to step in and do something, but rumor has it he doesn't care either. I guess we will see if he reads...
Read moreI was at the Nashville, IN, McDonald's about 12:45 p.m. Sept. 2, 2023. The drive-thru was busy, and the line was long. I get that: the weather was beautiful; it was a holiday weekend; and IU was playing Ohio State. Traffic was crazy. OK. Part of my order included a 6-piece chicken nugget, and I asked for Sweet Chili Dipping Sauce. The clerk acted like they'd never heard of it, so I asked for Honey Mustard. When I got to the pick-up window, I asked the clerk if the sauce was in the bag. She looked in the bag and said, "There's one in there." I asked her if I could get a second one, and she said OK and went to get it. She came back and said that I'd gotten the last one. At this point I was annoyed, I said OK and left. When I got my food out of the bag, there was NO DIPPING SAUCE. The clerk lied to my face. I wish I'd gotten her name, but I didn't. She was an older woman maybe in her 60s. She had long, straight hair that was turning from brown to gray. She seemed to be of medium height and build. I understand stores run out of products, but this woman lied to my face for no reason -- other than to get me to shut up and move on. Mission...
Read more