Charleys — Restaurant in Natick

SCAMMERS The cashier told us that they offer combos and we can choose any size we want, but they do not offer a combo of a meal. It was very misleading as they apparently consider the drink and fries as the "combo" and not the cheesesteak, which means we ended up paying more than 44 dollars for 2 meals. That's outrageous and borderline theft. The cashier should have been more up front with us about the combo pricing and definitions. Don't call it a combo if it doesn't include the sub. Highway robbery. Very...

Normally this brand is my favorite hot subs. We always like to have it for either lunch or dinner in Chicago. Today we traveled to Marlborough, MA, so glad we found this branch. But the service was bad, the cashier didn’t seem to want to work. We asked for chili sauce that every branch in Chicago always provides in front of the stall. She didn’t understand what chili sauce was. Keep saying no no, don’t have. The food was so salty that I can’t even finish. We ordered Philly cheese steak and...

We had food here long time ago and had no issue but today I had steak and my wife had chicken but chicken was not cooked and steak was smelling like fish When we complained about the chicken they didn’t want accept they said if we do it over it is going to be like this again so we said to change it to steak and after so much argument they charged us the difference and gave my wife steak instead chicken As soon as she ate the steak she said it smells so we threw them in the...