Master Wok — Restaurant in Natick

Came here with my mom on Saturday to the Natick Mall. We stopped by the food court and my mom decided she wanted to get her food from this place so as I’m ordering for her the lady is already rushing me and not letting me translate to my mom who is a Spanish speaker. My mom ends up asking for some chicken that had broccoli and TWO crab ragoons. The lady proceeds to rush to the end not listening and placing 4 crab ragoons on the plate. When we sat down and my mom started eating her food she realizes that her meat is RAW. Immediately I take it up the same lady and politely asked for it to be thrown out and exchanged for something else. Immediately she catches an attitude with me. I paid for the food, no one wants to eat raw chicken and then given attitude and dismissive behavior when asking for an...

I came here with my girlfriend and from the start they were rude and seemed bothered that we were there. The lady packing our food reused a container that had juice and crumbs all over it for my gfs food. When we got to the register their card reader couldn't connect to the Internet and they had to restart it three times before accusing me of not having money. The lady even grabbed my phone when I opened my bank app to prove it, and she and the other lady held my phone and she said "you only have $40" which shouldn't of mattered because we got 2 $11.99 meals that somehow came out to $28. I would not recommend AT ALL. DONT GO HERE. there were other people in line I talked to and the same stuff happened to them and they...

This Monday I had a really terrible experience. I took 2 lunches and when I paid there was some kind of a hitch and the cashier told me to pay again, I did so. Then I went to the table but decided to check the payment. It turned out that I paid twice. I went back and said this but the cashier didn't pay attention to me at first but later gave me the check, I didn't understand anything, I decided to check with her if I was thinking correctly. For some reason she was extremely rude and even with hand gestures as if she was chasing me away. This is terrible, because of her mistake I paid twice and when I tried to get my money back I felt like a beggar. Disgusting behavior of the staff, I will not go to this...