NORI SUSHI NATICK — Restaurant in Natick

Nori Sushi at the Natick Mall has become one of my go to places for sushi because the food is always fresh and flavorful. I usually order the Pink Lady roll which is my favorite and it never disappoints. On my last visit the rest of the table ordered the Caterpillar roll and the Black Dragon roll and everyone really enjoyed their food. The quality here has always been reliable which is why I keep coming back. I tried another location once and the fish tasted off, but this branch has never given me that problem.

The only drawback is the service. The staff are not very attentive and it often feels like they are not paying attention to the customers. There have been times when three people were working behind the counter yet I still had to wait close to ten minutes before anyone came over to take my order. Even after asking a few times and standing right where they could see me, no one responded quickly. It makes the experience frustrating, especially when the food itself is so good.

I still return because the sushi is worth it. The Pink Lady roll in particular keeps me coming back, but the service is getting to the point where it feels more annoying each time. If the staff were more responsive this location would easily be a perfect spot for sushi...

We ordered three rolls combo and tuna tartare from this restaurant at a non busy lunch weekday. The three rolls were alright. We took it as normal food court quality. However, tuna tartare was unacceptable. It was not fresh and tasted very weird. We brought this dish back to the chef/ cashier, they didn’t believe it. They insisted it was fresh and not willing to do anything to make it right. No exchange or refund or anything else. They had us to take our food back. What we can do? We tried the tuna tartare again. It was just not taste ok! We don’t want food poisoning! We split the food out and trashed it. It is sad they don’t know how to keep their business running. That’s how they lose their customers.It will be our last time getting the food...

I highly recommend this sushi, the fish are very fresh. I especially like the cashier girl here. When I asked her for her recommendation, she was very enthusiastic to introduce me. I often see her working here in the workday. Even though the mall is slow on weekdays, she is always smiling. This is the first time I've ever experienced this kind of service at a food court. I want to salmon bowl but I didn't know there was also have grilled salmon. She was kind enough to introduce me after I asked for a bowl. This time I only bought a salmon bowl, but she also kindly reminded me to get soy sauce when we left. I'll come back next time for something else...