Response to owner: I did not harass the employee before this video. As you can see from the beginning of video I waited in silence as she put out menus and arranged flowers 5 minutes after opening hours. I’m not surprised you’re doubling down instead of owning up to outrageous customer service. Clearly, you must be inept to hire such rude personnel. After this video I certainly gave this individual piece of my mind because that’s what any sane human being would do in response to being treated to poorly. However, I chose to leave on my own accord. So strange that an owner would defend an employee opening their business 6 minutes after opening hours and then clearly being rude as flip to a stranger/customer.
Original post: I came 15 minutes early and waited outside in the rain. No big deal I understand I came early so my husband and I patiently waited. 4:00 comes around and I smile and wave through the glass when the bartender rudely yells through the glass one minute and waves her finger to wait. She counts the cash register, organizes her lunch and cocktail, and then places menus down and arranges a flower vase before opening the door six minutes later. I’m so glad I was filming because very seldomly do you catch someone being this rude. I live in the neighborhood and it’s safe to say I’ll...
Read moreHave been here a few times. Despite being really close to the expressway, it's fairly quiet and they've put a lot of work into creating a sleek and posh vibe inside the bar. The wine list is extensive--perhaps one of the best in the city. They offer a decent list of wines by the glass daily. I haven't been there for any of the happy hour deals or food pop-ups yet. Hopefully someday. As someone who grew up around Northern California wine country and has lived in other countries that produce world-class wines (France, Hungary), it's great to see so many types of wine in one place. However, I've found the service average at best--not particularly welcoming--which is odd in New Orleans. There is plenty of condescension, which doesn't bother me, but it feels deliberate. I guess this is why people who like wine sometimes get labeled wine snobs. The bathroom area is really cute, and I heard some pretty good minimalist type electronic music being spun by a DJ one night. It would also be great if they featured some Hungarian wine, which is very well-known in Europe (in fact, there is a natural wine phenomenon going on there currently) but very slept on...
Read moreI recently had a private party here. My experience was extremely pleasant throughout the entire process. I sent an event inquiry and had a response the same day. Uznea was gracious and informative as we hammered out the details prior to the event. The accommodations were fantastic! Uznea personally made sure we had a great wine, beverage, and food selection to make our party a hit! My guests are still gushing about the atmosphere of the party. The bar staff worked diligently to make sure all of our guests were happy and comfortable. It's also a plus that there's a parking lot. We are looking forward to making this spot a...
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