2nd Ave Deli — Restaurant in New York

I recently had the unfortunate experience of dining at 2nd Ave Deli, and I must say, it was one of the worst dining experiences I have ever had. From the moment we walked in, it was clear that the staff had no interest in providing even basic customer service.

Firstly, the host completely ignored us when we arrived. We stood there waiting to be seated, but the host and other staff members were too busy chatting amongst themselves to even acknowledge our presence. We had to demand their attention, which was incredibly unprofessional and off-putting.

After finally getting their attention, we decided to just order at the counter and get our food to go. However, even the kitchen staff seemed annoyed by our presence. It was only 8:00 pm, an hour before closing time, yet they acted as if we were inconveniencing them. Their lack of enthusiasm and indifference towards us as customers was truly disheartening.

To make matters worse, everyone in the restaurant seemed confused and disorganized. It was as if they had no idea how to handle customers or provide even the most basic level of service. The overall experience left us feeling frustrated and disappointed.

Based on this experience, I can confidently say that I will not be returning to this 2nd Ave Deli. The complete lack of professionalism, poor customer service, and overall negative atmosphere make it clear that this is not a place that values its customers. I would strongly advise others to steer clear of this establishment as well.

In conclusion, my visit to this 2nd Ave Deli was nothing short of a disaster. The host's lack of acknowledgment, the kitchen staff's annoyance, and the overall zero-star service have left a lasting negative impression. I will definitely not be coming back here, and I urge others to avoid this restaurant...

Coming here for the second time was "disappointment squared". We were looking for the salmon sampler and when we asked the waitress we were told these were taken off the menu. When we got to order, we asked for mashed potatoes, to which were were also informed were off the menu, and only french fries are available. If the disapointment was not enough, the waitress kindly brought the manager over to explain why they removed the items on the menu, the manager didn't give much of a reson only that these were not best sellers, his noticeable discomfort on the subject made the whole lack of apoplogy and conversation completely awkward and useless. He, like the waitress, insisted we take the salmon bagel instead. As if having a bagel with lettuce and tomato will magically be the equivalent of having a mountain of smoked salmon. I'm sorry, the place keeps several types of salmon for making all sorts of things, if something is not a "best seller" and yet keep all the raw ingredients in stock for other thigns, what's the need to remove it from the menu? or serving it to the customer who came back only for this dish. Lastly, the service was really bad, our waitress would keep walking by acknowledging we wanted to place an order but only taking it until the 6th time. If this happend once, fine, but it happened three times !

To re-iterate my position, whatever changes were done here, they manifest as "dissapointment squared". if you find youself between places, the food here is good, but unless you put up with everything else that is wrong, I suggest you go to the other place you had in mind. This place simply fell off...

I was there around 4pm, after a doctor's appointment that ended up taking all day. I was STARVING! I ordered whitefish on a bagel and Israeli salad. The service was fantastic! Very attentive, had a nice little conversation with my waiter. The bagel was stale and bready, I was disappointed. Maybe I got unlucky. The whitefish was delicious, as is every fresh whitefish salad in this city. The Israeli salad was alright, but the prices here really are absurd—even for the UES. Freaking $8.50 for a little bowl of tomatoes, cucumber, and parsely. $15+ for a whitefish salad sandwich on a day-old bagel. Add iced tea and tip and I paid more than $30 for a meal I can get across the street from my apartment in Brooklyn for $12, and the dudes in my hood even put salt on the salad (which is a nice touch 2nd Ave Deli should try).

Let's just pause here to meditate on the fact that most of their sandwiches are over $20. Can you imagine getting a $20 sandwich on bad bread? A risk only a fool would accept. A fool, I say!

I'm not from the neighborhood, so maybe I just don't get it. Maybe eating at 2nd Ave Deli is a status symbol for locals or something like that. You tuck your $10M kids into your $8k stroller and go sit down to order a $9 side salad... that sort of thing. But I wasn't there to look rich, I was there to get lunch. And for what they charged, the food they put in front of me was a joke. I was starving and it was there so I ate it, but it was a joke. A joke, I say!

Bottom line: when you see the prices on the menu, you expect the food you're ordering to be great. In my...