Balcon Salon — Restaurant in New York

$30 for a regular drink in a plastic cup!! I have the money but who else will put up with that! That's crazy!

Bar backs push u out of the way as they run around the club. Over priced and over rated. It's a shame. Another nice gay club in the city that is going to go under because the owners have no idea what they are doing!

If this club is going to last they need to make the drink prices normal and make the staff be more polite when they are moving around the club.

I even asked one of the bartenders about it and asked him if the owners were present and he said they were and that they would speak to me so I could help save their club. But no one came out to speak with me and I didn't want to ruin my night trying to give advise to a nice new club. I just want the place to do well but it will never do well if they try to scam customers with over priced drinks and won't come out to talk about what happened.

Response to owner. April 27th $73.15 with tax and tip for 2 mezcal and sprite. Drink came with a ton of ice too! Please credit $38.00 and I will remove the review. I figure $14 at most per drink plus tax and $4 tip. Also see what happened behind the bar that it was so expensive. I really like the bar and I want to see it succeed, bartender needs to be re-trained or...

I’ve been a loyal customer and have always loved this place, visiting multiple times a week since they opened. I’ve purchased many candles that I adore, and have consistently had positive experiences with the staff—until tonight.

Unfortunately, my experience this evening was incredibly disappointing. The service was far from what I’ve come to expect. The bartenders were rude and standoffish, which was a stark contrast to the warm and welcoming atmosphere I’ve previously enjoyed here. It brought back memories of the unfriendly environments that contributed to the decline of similar establishments in Hell’s Kitchen.

I sincerely hope that management takes a close look at their staff and ensures they have the right people in place, as the current situation could jeopardize the fun and welcoming vibe this place has been known for. If this is the direction they’re heading in, I’m afraid it won’t last, and it certainly won’t be a place I’d want to return to.

Be careful when coming here as a newcomer or a visitor from out of town- just not the experience you would except when they pride themselves on inclusivity amounts other things.

The people in this photo were the reason for...

I visited tonight on Halloween night with some friends, and unfortunately, my experience was disappointing due to the behavior of one of the security staff.

After waiting in line for the restroom for about 10 minutes, several people cut ahead of me. When I calmly tried to explain that I was next in line, the security guard began yelling at me instead of listening. I attempted to clarify the situation respectfully, but she continued to raise her voice and told me she could have me removed from the bar.

I found this response completely unnecessary and unprofessional. I have visited this venue before and always had a positive experience, but this incident made me feel disrespected and embarrassed.

I hope management reviews this situation and ensures that staff, especially security personnel, are trained to handle customer interactions with professionalism and empathy. Incidents like this negatively impact the overall atmosphere and reputation of an otherwise...