Bierhaus NYC — Restaurant in New York

Our experience at the establishment was quite disappointing, and we left feeling both offended and uncomfortable. While our waiter was friendly and attentive, the manager's side comments were completely uncalled for.

To begin with, the Pepsi we ordered was flat, as if it had been poured from an old, opened bottle. We sent it back, which we suspect marked the beginning of our troubles with the manager. We ordered wings and fries, but when the food arrived, the fries were hard and dried out. I politely asked our waiter for fresh fries that weren't overcooked. She mentioned she would need to check with the manager, which was perfectly fine.

However, when the manager brought out the new order of fries, she placed them on our table and remarked, “If they were cooked any softer they would’ve been raw,” and then walked away without any further acknowledgment. This comment was not only unnecessary but also rude. There was no apology or inquiry about whether the new fries would meet our expectations. As a paying customer, I believe I deserve respect and consideration, especially regarding my preferences about food preparation.

As a restaurant owner myself, I understand that customer satisfaction is paramount, and it’s crucial to communicate with respect, even when addressing concerns. I noticed the manager checking in on other tables, but she completely ignored us, which made us feel sidelined and unwelcome. It’s clear that management needs to recognize that issues can arise and should be addressed with professionalism...

Best place to celebrate Oktoberfest in New York is Bierhaus NYC ! Save and share! And like :-)

I worked there for almost 3 years and i would still highly recommend this place due to the ambiance, festive atmosphere and entertainment, nice food :-) I’ve actually been to Octoberfest in Germany and in Austria and Bierhaus NYC is as close to it as it gets.

During all the years of working there I would always see a crowd of guests on the 1st of October for Oktoberfest 🤣 Normally in Germany it would be almost over by then!

So now you are aware that festivities have already started! What is a special program, you might ask? 🍻 A variety of Hofbrau beer: Original, Dunkel, Hefe Weizen, Grapefruit Hefe, Dunkel Weizen and of course Oktoberfest Beer! 🍺 All those could be served in bier flights / half liter steins / Masskrugs aka 1 liter steins / 2 liter steins! 🐷 Pig roast and delicious samples As a restaurant manager and social media manager i was very involved in the life of the restaurant and i was happy to be back as a guest and to participate in an important and fun activity! 🪓 Keg tapping and free festive portions from the keg! 💪 For those who are strong and brave, Steinholding competitions would be a fun activity! The participation liter is free 👌 🎶 All of that with live music from a super energetic band! 👶🏻 Kidtoberfest on Sundays with free kids’ food - check the website for more info!

Reservations are highly...

Bierhaus NYC is a great place to watch a soccer match, especially if you're a fan of Bayern Munich. The atmosphere is electric when the team is playing, and the food and beer are top-notch. I recently went to Bierhaus to watch Bayern Munich play in the Champions League, and I had a fantastic time. The crowd was cheering and singing, and the atmosphere was really festive. The food was also delicious, and I especially enjoyed the sausages and the pretzels. The beer selection was also great, and I tried a few new beers that I really enjoyed. Overall, I had a great time at Bierhaus NYC, and I would definitely recommend it to anyone who's looking for a fun and lively place to watch a soccer match.

Here are some specific details about my experience:

The atmosphere was electric. The crowd was cheering and singing throughout the match, and it really felt like I was part of something special. The food was delicious. I especially enjoyed the sausages and the pretzels, but everything I tried was really good. The beer selection was great. I tried a few new beers that I really enjoyed, and I even found a few that I'm going to start drinking regularly. The service was excellent. Our waiter was very friendly and attentive, and he made sure that we had everything we needed. Overall, I had a great time at Bierhaus NYC, and I would definitely recommend it to anyone who's looking for a fun and lively place to watch a...