Bird & Branch Pier 57 | Chelsea — Restaurant in New York

Staff was friendly but seemed disorganized. Ordered a decaf Mockingbird latte and matcha latte. Person taking the order originally told me that she wasn't sure if there was decaf available, so she talked to someone else, who talked to the barista and the barista wasn't sure, so I was told at the counter that there wasn't decaf - only to be told by the barista as I was about to pay that she had found the bag of decaf beans and was able to make my drink decaf. When I was given my drinks, I walked off and realized that the matcha latte was cold. When I walked back to the counter and complained, the barista ended up sticking the steamer nozzle in the espresso machine straight into the cup, without asking whether someone drank out of the cup already, which seems like a potential health hazard (not sanitary). Based on my visit, I think the staff needs more training and would...

Food and drinks are like between 4-5 but I chose 5🌟 as their staff were so nice and helpful. They even made me a customized cappuccino showing their professional and creative skills.

🥛☕️✨Cappuccino was amazing. It is usually my go-to coffee drink but gets boring since ppl don’t do flavored cappuccino but only lattes. ♥️They made me nightingale cappuccino! Not only tasted good but creamy and thick.

💛🥛⭐️The robin was a great option for a noncoffee day. Beautiful spiced foamy milk.

🖤🤎Balck sesame Kouign-Amann was super crispy and flaky. Sesame flavor was unique and outstanding.

Square was the one I would not recommend. It was described like a brownie but the texture was pretty airy. The spiced flavor was also too...

Had an excellent specialty latte here! I got the blackbird latte which had a housemade almond macadamia nut milk in it. The flavor combo was excellent. It had blackberries and thyme. They have a selection of other lattes as well. This coffeeshop is located inside a food hall and there was plenty of seating when I went plus even rooftop area so it's an excellent spot to go to with friends. I didn't try any of their pastries but they offered some unique pastries including a matcha bar, black sesame bar, pandan...