On the evening of March 23, my friend and I attended the Matinee event at Cafe Balearica. To our surprise, upon arrival, we discovered that the menu did not include any food options. Since we anticipated being there for several hours, I inquired with the person who greeted us whether the pizza mentioned for this event would be available with our tickets. She informed us that the pizza would only be served at 7 p.m., leaving us hungry as it was only 5 p.m. She then suggested ordering from UberEats. Disappointed but eager to make the best of the situation, we proceeded to the bar to order drinks, hoping for some snacks like roasted almonds and olives (which were on the menu). However, the bartender informed us that they didn't have any almonds or olives and she suggested we order food from UberEats (same as the other lady said). Following their suggestion, we ordered food after receiving our drinks. However, upon receiving our order outside, the manager confronted me rudely, stating that outside food orders were not allowed. This was contrary to the advice given by her own staff, which was disappointing. Not only was the manager's demeanor unpleasant, but she also criticized the smell of my food. It was evident that she lacked proper managerial and interpersonal skills. This experience left a negative impression, and I regret that Matinee is associated with such a poorly managed person. To make matters even worse, her manager confronted my friend and I twice and when I explained how rude this lady was, he had no words to defend it other than, "please dont come back." This visit will be my first and last at this location. Both managers should strive for improvement in their roles.
MARCH 24 UPDATE: Surprisingly, I noticed that the individual referred to as "owner" Dave, or whoever he may be, utilized the email associated with my ticket purchase to search for me on social media (I observed him viewing my story). I find this behavior unsettling and lacking professionalism. It gives the impression of being stalked. I suggest letting go of this matter and focusing on...
Read moreToday I went with my friends to share the 4th of July at the Baleárica café bar, everything was fine for a while until after several opportunities those who served at the bar began to treat my sister badly, then me, and then to a friend, it turns out that my sister was ordering a drink as usual but apparently the girl who looked Mexican and a guy of about 40 years old, started insulting us telling us that we couldn't call him the way we called him So I started to say what we call them if we want a drink, but the very annoying girl started to say that they weren't going to serve us because she didn't want to and she had a very upset face, so? ? You tell me ? How do we call them to help us? Do we make eye contact or what? ,…. This girl changed the mood of me and all my friends so much that the people at the bar said they weren't going to serve us, so my friends and I decided to go somewhere else in total. The crazy Balearic cafe lost 25 customers at that time, all of them ordering drinks. at the bar but OUT OF NOWHERE THE TWO GUYS AND GIRL AT THE BAR STARTED WITH THEIR RACISM BY TREATING US VERY BADLY! FINALLY, we don't lose anything by leaving because we can enjoy another place, WITH BETTER ATTENTION... those who lose are the place because they lose customers who would not return again due to the racist and uncooperative treatment of the guys who tend the bar. My advice is that they should change personnel. No good...
Read moreThe music was great and this place was a lot of fun for the most part, but unfortunately they do not do enough to promote a safe space. I was here with a fairly large group, about 50/50 men and women.
There was a guy that was clearly a creep on the downstairs dance floor. He would repeatedly come up behind women in our group and others, touch them without their consent, rub up on them, and touch men in weird ways too. He never spoke a word and was seemingly on his own.
We had enough of this guy, so I went to find the nearest staff, a shorter latino gentleman working the bathrooms with a skin fade. I explained the situation and he responded “this is part of night life, some guys may come across a little strong – don’t try to be a hero.” He told me to grab the women and make them attest, which I was too disgusted to do.
One can come across strong and have a fun time with other groups without being disrespectful. This employee should be fired immediately for thinking it’s okay to say that and this place should put a stronger emphasis on things that actually promote a better environment.
It’s a shame. The music...
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