Everything is getting 1 star because who cares about a Cafe? What was the purpose of implementing this & was the actually community this impacted involved in this discussion prior to implementation?
The reason this business is actually getting a 1 star, besides me being forced into the minimum possible review for this to be seen, they inconvenienced many who solely go to capital one for the atm use.
In total, this "branch" has at least 10 arms, to my recollection. Yet, after the new implementation, after banking hours, only 2 are available for public use. And these 2 are on the outside of the business, for visual reference. This means, whatever weather is occurring, you will have to stand at the atm and endure. This also means, IF 50 PEOPLE NEED TO USE THE ATM OUTSIDE OF BUSINESS HOURS, ONLY 2 ARE AVAILABLE. Fordham & the Grand Concourse is not the neighborhood it used to be. You will see feinds, you will see violence, you will see all odds and ends no matter what. You are more at risk for robbery.
In the photo, if you look to the left you will see a line that has been ongoing since I've started this review.
So explain to us CapitalOne, what was the purpose of this Cafe? Who is it benefitting? Why would you change the prior use of at least 6 atms to now 2 - in such a busy...
Read moreI loved my experience there. The café is clean and inviting. The food was great (ham and cheese croissant) and the serving was a lot larger than expected. I got a matcha latte as well and it was so good! If you're a matcha lover, I def recommend. Overall, lot's of seating, lots of beverage options, and a great place to work that provides you with the ability to charge your devices. Kudos to the team and I hope that the café is here to stay and maintains it's...
Read moreThis is a great addition to the Fordham Road shopping district. The entire staff were incredibly welcoming and went out of their way to assist with any questions. Rick, the manager, took the time to give us a comprehensive and engaging tour, showcasing all the unique aspects of the space. Enjoyed their delicious matcha latte. Looking forward to visiting again. Highly recommend visiting this capital one cafe to anyone looking for a positive and...
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