Champignon Café — Restaurant in New York

I would give minus stars if it was possible. Worst cashier I have come across in my life. Extremely rude, unfriendly. While ordering, she couldn’t act more annoyed and careless. That was just very unprofessional but it got better! We had ordered a latte and a 3 egg wrap which without taxes added up to 11,45. She charged 14,60 and when we asked her how she came up with that sum she refused to give out a receipt. Then she suddenly randomly gave us back a dollar, claiming that she had charged an extra egg (?), told us that we were „abusing her at her workspace“ and when we wanted to cancel the order she told us she wasn’t allowed to do refunds by her manager. Long story short - when we insisted on getting a receipt (apparently she couldn’t print it anymore), all of a sudden, she was able to refund us indeed and we left very certain to never return. Wow. What a fail and how brazen. This is only an assumption, but because of her shady behavior and because she didn’t even try to clarify the situation, it all seemed like she had charged us more to put it in her pocket hoping we wouldn’t notice.The owner should really make sure that his employees don’t try to rip off...

I’ve been coming here for 13 years and I think I’m giving up. The bagels and pastries are decent but the woman who works the register is so rude, and treats customers with not only indifference but outright hostility. If your order or change are wrong, she will fight you. It’s so extreme it’s like that themed restaurant where people go to have servers be intentionally rude. They also have a completely arbitrary credit card minimum that they choose to enforce some days but not others. Today I stopped in to get a bagel, and after being completely ignored by the notorious cashier for several minutes while she messed with her phone and didn’t even acknowledge my presence, she lashed out at me when I tried to politely get the attention of someone in the back, thinking they could prepare my order until she was ready, and then she refused to take my order because it was less than $10 and I had no cash, even though it was clearly a very slow day. I could easily have stopped at one of the 3 other bagel places on the same block but mistakenly went to Champignon first out of misplaced loyalty. No more…just go to Grabstein’s around the corner. The bagels are better...

This is my LAST visit to this Cafe! The cashier was super rude. I bought two drinks and paid $20 cash. He gave me $2.50 instead of $12.50 without receipt. Around 5 minutes later when I realized he gave me $10 less, I went back immediately and told him the situation. He said there were too many customers in last 7 minutes and he can't remember it. Although I explained three times, he still doesn't believe me! He had a very bad attitude and said "I can give you the money but it depends on you"! He was never sorry for his mistake and he never want to give me back my own money. I was super embarrassed and left without the money! I should never went back with my baby and my little girl. Worst shopping experience ever! I can't stand his rude response to the customers. I live in the neighborhood and definitely will remember the awful experience...