Club Macanudo — Restaurant in New York

Unfortunately the management and general management at Macanudos/Nyc are forces to reckon with. There is a serious aura of lack of respect for there patron/members. I’ve been a patron of Macanudos/nyc for a long time and a paying member for 2 years. Last week I was sitting at the bar having a drink and smoking a cigar when a woman who I’ve seen frequent the establishment numerous times was sitting at the another end of the bar decided to give me the finger. I was so insulted since this was rude/ disrespectful and unnecessary. By the way I’m sure the camera system at the bar has video of everything that took place. I approached the manager, explained to him what happened and his response was (isn’t she a pretty girl) 2 days later she was at the bar. The level of respect at this establishment only for certain people. I’m a a paying member what happened to the level of respect that I deserve as a member and a human being. It doesn’t exist. The next incident is disgusting. I was having dinner one night and my stomach wasn’t feeling well. I needed to use the bathroom. There was a private member party happening in the back room where the public toilet is. I asked the general manager if I could use the bathroom and he refused to let me use it. he said it was a member party. My response was I’m a member also, I’m not feeling well can I use the toilet. He said no, use the toilet in the front. The one in the back is clean and the toilet in the front is smaller than a closet and it’s always filthy. I left , not using the smaller bathroom fearful of diseases. At this time I had no place to go so I left trying to get into my car when I had an accident. It was the most embarrassing moment of my life. The next day I was subjected to jeering from some ignorant people that attend the establishment. Please be aware of the treatment you could receive from management, which is borderline abusive. If you wanna pay a lot of money to be disrespected, Macanudos’s is you place. What kind of people don’t allow someone who is ill to use the public facilities. Especially a paying member. Please be aware you may be the next victim. There is a complete late lack of managerial skills lacking at Macanudos’s/Nyc beginning with the general manager. he has some deep rooted personal problems that prohibit him from effectively doing his job in my...

My overall grade for Club Macanudo is: A+

You may have seen my review of Biggs Mansion Chicago. Club Macanudo has a similar vibe, but one has to call and make a reservation.

I emailed them asking for a reservation, but never got a reply. Upon calling them, they were very friendly and gave me my requested time. I asked for a table for dinner & a cigar.

At the door they quickly had my reservation and I was shown to my table. The club itself feels great and nostalgic. Old cigar art on the walls and everyone is eating, drinking and smoking cigars enjoying themselves.

Their menu is fantastic and while I didn't try their steaks, I had a couple of appetizers for my dinner. Lobster bisque and lobster Mac & Cheese.

Both appetizers were very good. The bisque was better in my opinion, only because the Mac & Cheese lacked a tiny bit of flavor. The lobster in the dish was huge and did not disappoint. It is a very large portion - please order this for sharing with the table. I left quite a bit - but didn't leave any lobster.

Kelly was my server and while they were out of the first 2 bottles of champagne that I ordered, the 3rd try was the charm and she recovered nicely. While Kelly helped me navigate the menu nicely, she also was able to help me pick out a post-dinner cigar based on my preferences.

Club Macanudo is a great find and I am not aware of many places anymore where one can have a great meal, a great bottle of wine or cocktail all while enjoying a cigar inside a great establishment.

Club Macanudo - I will return for sure. Thanks for the...

I had a ridiculous and terrible experience there last night. I ordered a pour of the George T. Stagg (at $53). The server came back and said they were out of it, so I ordered something else. Totally fine.

But then she came back and said they'd found some, and put a glass in front of me. I asked her to let me know the year (or the proof), because I've only tried a few different years and I'm curious about the others.

While I know that even experts can't always distinguish between all types of whiskies, what she served me was clearly not George T. Stagg. (It also clearly wasn't Stagg Jr., which at least could have been an honest mistake.) The proof was too low, the flavor profile too simple. She came back later to confirm the proof: "90", she said. Of course, there are no matches of Stagg or Stagg Jr. that are 90 proof.

Later, I went in and asked to see the bottle. They hemmed and hawed and told me they're poured me the last drop and then thrown it away. But then a second later, the bartender showed me what he had poured. Anyone want to guess what it was?

George Dickel #12.

Yes, they both have "George" in the name. But George T. Stagg is a high-end bourbon (for a reason -- it's delicious), while George Dickel is a low-end sour mash. So either the bartender knows absolutely nothing, or they think their clientele is made up of absolute idiots. Given that they tried to hide the bottle, I'm guessing it's the latter.

So the whiskey program here is a COMPLETE CLOWN SHOW, and I highly recommend...