Domino's Pizza — Restaurant in New York

Worst dominoes I've ever ordered from. I wish I could give them zero stars. I've ordered from here three times , and everytime it has been a disaster . Sophia the manager is very very rude , the hold time is ridiculously long (was on hold for 15 minutes yesterday) , I never get my food correct EVER , I was hung up on twice , and on top of that the delivery driver had the audacity to tell me that if I didn't like their service that we could just stop ordering from them . This dominoes should be shut down or go under new management and rehire their staff because every single person working here is rude and disrespectful. This job is solely based on customer service and they cannot even do that correctly. But what can you expect from a facility when the manager is rude and disrespectful as well. Sophia gave me attitude for asking why my food was late , when I told her I was going to report her she said to go right ahead because she was a manager - obnoxious little **. And to make matters worse the food isn't even worth it , takes over an hour to arrive and it's arrives cold . Never been this upset over service in my life . Common dominoes , fix this please .. bc as per now I am never ordering from this place again , neither will my Co workers since they've seen what I...

In all honesty, you shouldn't even get a single star!! Too bad you can't rate a damn negative 88 stars to the 33rd power!!! All M.O.S (if you're in the field, you know who I am talking to), friends, friends of friends, or who ever. Please do not order from this establishment. The staff is extremely rude, not only did they deliver the wrong order TWICE, but there was plastic in my daughter's pizza. They deliver the wrong order, and then literally take what they have delivered to your home (after you open it), and deliver the "correct order" to whomever they mixed your order up with. That is completely unsanitary, and flat out disgusting. I politely called the establishment to speak to the manager, and she "Mercedes" was very rude. Also, the delivery person "Thomas" ,took it upon himself to open whatever you order, and add "additional sauce, in an attempt to supposedly do you a favor". I don't know where your hands have been, you're supposed to deliver as far as I'm concerned! You don't open anyone's food with your germ infested hands to "do them a favor". I almost lost it when he said that! Completely disgusted!!! Absolutely terrible service!!...

Worst place to order food from! Horrible customer service experience and absolutely rude! They make up their own “policy” and then change it as they please and when they please. I’ve ordered from them several times and it’s a different issue each time. Last time was when I placed a large order for 8 people and driver calls me to come downstairs to pick up my order!!!!!!????? I asked the driver why wouldn’t he deliver to me on the third floor plus I have an elevator. He states, company policy, we can not enter a building? Wow! I advised the driver I had ordered from them before and they deliver to the door. The driver screams at me and says, company policy ma’am, if you want your order come downstairs and get it. I proceed downstairs and no one is their. I walk outside while I’m in my house slippers and I see the dominos car and no one is there. I call the driver and no answer! I’m outside in the rain, house slippers, and it’s cold. Several minutes later the driver emerges from the courtyard like he was relaxing. HORRIBLE experience and service and they charge deliver fee when they don’t deliver it since it’s...