Greenwich Street Tavern — Restaurant in New York

Don’t come here… The place honestly seemed like a vibe with a great crowd, came in during the Super Bowl. Joined a large group and ordered 1 drink which came out to $15, my friend handed it to me and she said it had no alcohol, I told her I’d get her another drink and tipped $1. We were ignored for 40 minutes. I understand being busy, and I’ll never stress a service worker out during a rush because im a working college student. I have been there before, I get it. After 40 minutes of me and 3 of my friends trying to get her attention she came over and told us that she “wasn’t as busy for people who tipped more than $1”. To clarify, if I was closing out a tab with more than 1 drink I would’ve tipped the conventional 18-20% because she has to earn a living, but this was clearly a quick 1 drink order. What really got to me though was that this woman Marianna looked like she could be my mom, what did she possibly gain from embarrassing a 21 year old in front of his friends during the Super Bowl?

Edit in response to the owner-

I think you misread, there was no wait for my $15 drink which I tipped $1 on… it was when I tried ordering a round of drinks for the group that we had a 40 minute wait of being ignored only to be met with a condescending comment which I can only assume was in hopes of embarrassing me. Because had she told me in any way shape or form in a kind manner that I should tip more I would have lol. Also I paid with Apple Pay didn’t leave a card for tab so I would have to tip each order regardless… I’m sorry that Marianna’s $1 on 1 drink wasn’t enough, not to mention, after she told me this I still submit an order and we tipped 20% so I wouldn’t ruin my friends superbowl and I left. Nonetheless we’re all adults and there are ways to go about things that are not the way Mariela did. I’ve looked through other reviews including yelp, and you have a history of pouring light drinks, rude staff and an overall...

Stopped by on a Sunday since we were wandering the area and it looked like a decent spot. Gave a pretty simple order: bbq burger and an egg sandwich with bacon on a gluten free roll.

After about 40 minutes, the food came out and the order was completely wrong. Eggs were on an English muffin, which my wife can't eat, and the burger was a breakfast version with eggs and hollandaise sauce. The server apologized, said it would be fixed.

Waited another 15 minutes, and the waitress who initially took our order came out to tell us they didn't have the gluten free roll that we were initially assured was an option, and all they could offer were corn tortillas.

We waited yet another 15 minutes, and the order was still wrong. Eggs on tortillas, but scrambled instead of over-easy, and with no bacon. The burger was obviously recycled from the wrong order - egg just scraped off and some bbq sauce dumped on.

At that point, we had to leave to get back to the volleyball matches across the highway, and couldn't wait around another half hour hoping the staff could figure out 2 dishes. Food was completely sub-par and service was painfully slow. At least the servers were friendly when they apologized again...and again... and again.

Response to Owner:

Joe, it's good that you seem to take feedback seriously, but it's not clear if you saw the full review.

40 minutes and not the right order would have been annoying, but if the staff had quickly fixed it and the food was worth the wait, it would have been forgivable. It happens.

The issue was that we waited well over an hour in total, and even after the second attempt, my wife's sandwich was still entirely wrong. It had THREE ingredients, and not a single one was what was initially ordered. I just don't see how that's possible, even if someone calls in sick.

I'd be much more willing to try again - and pay - if you just...

I had the most extraordinary experience at the Greenwish Tavern for my wedding after party! Joe, the owner, went above and beyond to make our celebration unforgettable. The cozy ambiance, attentive staff, and accommodating atmosphere made our gathering of 50 - 60 guests absolutely perfect. From the moment we walked in, we were greeted with warmth and enthusiasm.

Joe and his team ensured that everything ran smoothly, and even let me hook up my own Spotify playlist so it was as if it was our own place.

What truly stood out was Joe's dedication to making our event special. He listened to our requests and offered creative suggestions, making the planning process stress-free. The drink selection was diverse, pleasing everyone in our group.

Our party flowed seamlessly, thanks to the impeccable service provided by Joe and his staff. They were attentive, friendly, and ensured that all of our needs were met promptly. It felt like we were celebrating with old friends who genuinely cared about our happiness.

In short, the Greenwish Tavern exceeded our expectations in every way possible. If you're looking for an exceptional venue for any special occasion, I wholeheartedly recommend this establishment. Joe and his team will make your event an unforgettable experience. Five stars do not do justice to the fantastic time we had. Thank you, Greenwish Tavern, for making our wedding after party...