Recently I visited Hamido, and the experience was nothing short of horrible. It was a disrespectful encounter from start to finish. Multiple incidents occurred that made it clear this business is lacking in professionalism and basic human decency.

First and foremost, the owner openly cursed at one of the employees, a highly respectable and attentive staff member who went above and beyond to serve us. This unprofessional outburst happened in front of customers, including myself and my group, leaving us shocked and uncomfortable.

Additionally, we had to request rice 5 times from various staff members, including the owner himself. Despite our repeated requests, the rice took an entire hour to arrive. By the time it was served, the fish we had ordered was cold, and the meal was completely ruined. We couldn’t enjoy our food as we were left waiting an unreasonable amount of time to receive what should have been a simple order.

When I politely attempted to address my concerns with the owner after the meal, he was condescending. He responded with sarcastic remarks and an insincere smile, repeatedly uttering, “Hmm, okay, I’m sorry,” in a tone that made it clear he had no intention of taking my feedback seriously. Rather than addressing the issues or offering a genuine apology, his sole focus appeared to be extracting payment from us. This was particularly offensive given we were a large group spending around $1,500 on our meal.

Also, I personally asked the owner for a lemon mint juice, but he didn’t even place the order and kept me waiting for 20 min for a juice. Ultimately, it was the same employee he had earlier disrespected who graciously resolved the issue, serving my drink within a minute and even apologizing for the delay, an issue that was entirely the owner’s fault.

I cannot, in good conscience, recommend this place to anyone. It’s deeply disappointing to witness an Egyptian-owned establishment operate with such blatant disrespect toward both customers and employees. The owner’s attitude was unprofessional, dismissive, and solely profit-driven, with no regard for basic customer satisfaction or ethical treatment of his staff.

It’s worth noting that, after this experience, I reviewed the feedback from others on different apps including google and found consistent reports of the owner’s behavior, including instances of disrespect, overcharging, and even physical altercations. Unfortunately, we were mistaken not to check these reviews beforehand. This was, without a doubt, the worst dining experiences I have had in NYC. Hamido should be ashamed to conduct business in such a manner.