Happy Town Chinese Restaraunt — Restaurant in New York

I ordered lunch special for chicken cabbage with Lo mein noodle garlic sauce. I was very disappointed with the food once I got home and tried to eat it. The noodles looked overcooked and it seemed like they gave me pieces and bits of leftover chicken from another order because the amount of chicken was extremely little compared to what I used to order.

The most disappointing part is that the food was so bland and had no flavor whatsoever. I decided to give a call and asked about it nicely. The lady who answered the phone was very rude. She raised her voice from the beginning while yelling it was my fault that I asked for garlic sauce. I was patiently listening but she continued to yell with attitude without even saying sorry. I tried to tell her nicely again that she should have given me a clear explanation about the sauce but she kept going on and on. That was when I had to defend myself. She then hung up on me.

After been going here for almost a decade, it’s time I look for a new Chinese restaurant. There are soooo many Chinese restaurants opening up in the area and I won’t be missing this place. Not with this type of rudeness and bad service.

*I would give no...

The food is fine, depending on how long your delivery takes might be a bit cold. However the service here is absolutely TERRIBLE. The delivery man is so rude and after talking to you rudely he expects a 30% tip. He asked me to give him a $10 tip for a $30 order. Before I even got my food he said “Give me $10 tip” I said I don’t have that much cash and you’re not supposed to be asking me for how much tip you want. This man started to argue with me I should have gave $0 tip but I am never ordering from here again because they should not be allowing their employees who work with customers to be speaking to customers like that. P.S. I usually never leave reviews unless they’re kind but this genuinely...

We have been ordering delivery from Happy Town for 10 years. The food is just ok, but it's very close by our house. So I always order from them for fast service. However, the experience we had today was terrible. There was a guy picked up the phone and took our order. An hour later, we still didn't receive our order. So we called for status. Apparently, the guy who took the order wrote down the wrong number. Instead of an apology, the lady was rude and said we had to wait for our order to redeliver. I don't mind if there were any mistakes made by them, but not even a sorry to the customer?! That's is definitely not acceptable. I am very disappointed. This is the end of our 10 years...