Hole In The Wall - Murray Hill — Restaurant in New York

My two friends and I were very excited about this brunch spot because we had heard the food was great. We sat down at 10:00 AM and together ordered 4 full meals and 3 coffees. The food tasted good, but nothing special and pricey for what it was. We finished eating by 11:05 and brought out our laptops to do a little bit of work. About 5 minutes later, my friend ordered another coffee—totaling 4 meals and 4 coffees between 3 people. At 11:25, the hostess came up to us asking us to order more or to leave… we were extremely confused. We’d seen people doing work at other tables and our friend had just ordered a whole other coffee that she had taken one sip of by that point. I asked her if there was a schedule and she said it was expected for patrons to order every hour to 1.5 hours. Again, we had just finished our meals of over $100 exactly 20 minutes ago and we had just ordered more coffee. I told her we were waiting for our friend to finish her second order of coffee which had just come out. She became extremely rude and essentially told us we just had to leave and she needed the table. While I understand a brunch spot is hoping to continue serving food and making money all day, the way the business chose to go about it was simply too rude, especially given how much we we had ordered and how quickly they aimed to kick us out. It was just bad customer service and I wouldn’t recommend supporting that behavior by giving them...

I wanted to show love, I wanted to support - but I cannot.

I live on 35th st a block away, and I love the location + the space … but nothing else. There was a time recently when we went there to sit outside as it backs onto a great outdoor space of a building next door - but they umm’d and aah’d even though the place wasn’t busy & made it feel so awkward we decided to go elsewhere. There was another time when it was supposed to be open later than it is now - and after getting delayed on a ferry route we thought it would be the ideal later evening dinner option - but they had closed early.

Then this weekend took the biscuit (I wish we had!) … ordered 2 mains & a side of brussells - and as the order was en route they called to let me know that the 2 mains weren’t available so they only sent the brussells. Seriously. Why would I want 1 side & no main dishes? And would I really pay for delivery of that? Have a think.

So now it’s prime time Saturday evening & we have to start again - ruining our night, as we didn’t get food until after 9pm.

I know there are much bigger problems in the world and we are privileged, but pls don’t go ruining my evening cos you’re so desperate or stupid.

This place is for folks who are first time off the...

I recently dined at Hole in the Wall @ Murray Hill, and it was one of the most horrifying dining experiences I've ever had. From the moment I walked in, I noticed a lack of cleanliness and attention to detail. The worst part was seeing rats running around the dining area, which is completely unacceptable.

The food was equally appalling. Not only was it unappetizing, but it was also filthy. It was evident that no care or hygiene standards were maintained in the kitchen. I couldn't bring myself to eat more than a few bites before deciding it was too risky.

To make matters worse, the servers were utterly unfocused and inattentive. They seemed more interested in chatting with each other than attending to the customers. It took an eternity to get any service, and when we did, it was lackluster at best.

I strongly advise anyone considering dining here to think twice. This place is a health hazard and a complete disappointment in every aspect. Avoid Hole in the wall @ Murray Hill at all costs. We will definitely be reporting to the health...