Java Joe Coffee Tea & Spice Merchant — Restaurant in New York

This is the dumbest (for lack of a better word) coffee shop I have ever been to. I should have known something was up when the two separate parties ahead of me left without buying anything. I walked in at 5:05pm. The rude little man behind the counter didn't bother to greet me so I took it upon myself to get his attention by saying hello. With no manners he abruptly responds "if you are looking for coffee, I'm cleaning the machines and I am not making any more." So my response "Wait, the shop is open until 6pm but closes the coffee machines for cleaning before 5pm?" He replied "yes." Duh, you are a coffee shop - I thought the point was to sell brewed coffee...? It was a one man show inside so my guess is that the guy was probably lazy and didn't feel like working until closing so he cleans up early so he can jet. I guess it was ok that they lost 5 potential sales in the 5 minutes while I was there. Maybe they don't need the business. Good for them. I love to visit small business in the area, especially trying the many coffee spots. I certainly won't bother wasting my time or money here though. Not when there are so many...

I went in for a light roast coffee, was recommended their Organic Mexican, bought a prepacked 1lb bag, got home it was definitely not light would have normally returned it but as it's COVID times assumed all sales are final. Went back today and told another sales clerk what had happened last time after a quick back and forth about differing personal taste profiles I explained to him the actual color and sheen, which he then openly admitted that it was probably incorrectly packed and labeled. So knowing that you (the store) may have done that - sold a mislabeled coffee to a customer, wouldn't you offer the customer the properly labeled 1lb bag of coffee on the house? Especially if the customer is purchasing another bag of coffee from you? Never again! Thanks,...

I went into this shop while meandering in the area and stumble upon this cute little shop. I loved the products, but didn’t love the service. The man working the counter didn’t greet anyone who entered (even when addressed first), had his back turned doing nothing the entire time and and when I tried to ask for help was given attitude and brushed off. I am offended that this is the kind of person who works here. Re the products, the teas I purchased were fair and pleasant, the prices were average for loose leaf tea. However I will not return or recommend this place until they can respect the customers who ultimately make this shop possible. The only reason this review isn’t a 1 star is because I believe this shop can be better if customer...