Obicà Mozzarella — Restaurant in New York

This place was absolutely HORRIBLE!!!!!! I went with a party of 4 to the cafe side. They did not have items that were initially ordered available in the hot case and declined to make any new or fresh despite doing so for individuals seated in the "restaurant portion." A remaining sandwhich was ordered from the hot case which was dried out and inedible resulting in being thrown out. Also, despite the claim on the menu that a salad comes with the sandwich, one was not provided and we were told by the lady at the counter that we were incorrect in reading the menu. 2 Caprese salads were ordered and were sent out with label still on the tomato (did the not wash their produce?) as well as the tomato used being off color and rotted (GROSS!!) which resulted in in being thrown our. The only edible thing to come out of this kitchen was a grilled chicken salad which was no better than any salad pulled out of a grocery store deli cold case. My friend ordered a coffee and cream was not offered nor available and when requested they gave her a jug of creamer from the fridge to pour herself--anyone who has worked in food service knows that this is a big no-no due to sanitary reasons.

This place was a GIANT disappointment and a GIANT waste of money!!!

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The cafe is in a public indoor open space. Self-served. The servers are wonderful. Greeted customers with big smile. I’m having a simple breakfast. The croissant is fresh. The Americano is good. The space is peaceful and beautiful!

The menu offers sufficient options for breakfast and lunch. I suspect this place will get busy later on, at lunch hours and onward. For now, I could enjoy a peaceful time with my coffee, reading my book with natural light, indoor greens, and EVEN listening to birds sing! Absolutely in love! 💖

The open space is very well kept, clean and airy. It would be best if patrons keep their voices down. It does echo and amplify in this glass house. It is actually annoying to listening to people’s (phone) loud conversations than the birds’ songs!

This is a secret gem in the midst of the hustling and...

Staff were incredibly rude. I just attempted to double-check the price of a coffee and the service staff member yelled at us on top of her voice. Her voice was so loud and insulting that it made us feel like I was hard at hearing. As consumers, should I not have the right to verify the price? Furthermore, when I asked for napkins, the same service staff member was refused to give me any, and it took another staff member to hand it to me. As it turns out, it was a few minutes away from thier closing time, so perhaps that shows why the service staff showed such an atrocious attitude. Definitely do...