Poke Rice — Restaurant in New York

I visited you twice, and both times I placed a pick-up order over the phone, and the person who attended me was neither pleasant nor polite, but that wasn't even the biggest issue. The first time, I ordered a salmon poke bowl, which was good, but I asked for sauces over the phone, and when I checked, they weren't in the bag. When I noticed, I asked the girl, and she literally threw them into my bag, which was already in my hand, instead of handing them to me or placing them in the bag in a less aggressive way. The second time, I ordered a spicy tuna one, which literally tasted like vomit. I ordered for myself and a friend, and we both felt a sour taste; we couldn't eat it. I'm really disappointed because I work nearby, and this would have been a place I'd recommend to all my coworkers as it's close, and we usually enjoy this dish, but unfortunately, I won't be coming back. TERRIBLE service...

I visited PokeRice hoping for a pleasant dining experience and left deeply disappointed. Despite ordering and paying for my food, I was flatly denied access to the restroom even just to wash my hands before eating.

In a time when hygiene and basic human decency should be non-negotiable, being refused a restroom, not for leisure, but for something as essential as handwashing, felt shockingly inconsiderate. It wasn’t just uncomfortable; it was unsanitary.

I genuinely wanted to enjoy my meal, but how can one feel welcomed or safe in a place that doesn’t offer the most basic accommodation to its paying customers?

It’s disheartening to see a business neglect such a simple, humane aspect of service. Good food should never come at the cost of dignity or...

My new lunch spot! A poke bowl with three proteins (salmon, yellowtail and tuna) and unlimited toppings cost me $14.10 after taxes. If you get it to stay it also comes with a free miso soup. You can get a punchcard and get a free bowl every 10 bowls.

The store is very clean, has power outlets, and opens until 10:30 during weekdays. The bowls are portioned about the “small size” at Pokee (its competitor two blocks away) but you can add however many toppings you want. With the similar price I can get a regular salad at Sweetgreen, which is also about two blocks away. Overall a wonderful choice for a raw fish salad near West 4 subway station. I’d come back...