Shalimar — Restaurant in New York

I called before I decided what I want to make sure the place is open, and that they deliver. A kind gentleman answered affirmatively on both counts. I explained I need to decide what I'd like and I'd call right back, he said no problem. After 5 minutes when I called, a different person told me "NO DELIVERY". I asked how that can be when I just spoke with someone else, assuming his boss... He said "I have no boss, I am his son". I still insisted that he delivers the food, and asked to speak to the father, the previous person who just told me they would do this, he said he had left. I asked if he just runs the business into the ground once his father is gone, he said yes sir. This sort of attitude does not deserve reward.

I wouldn't sponsor this business again in the future, even if it was 5 star food, which having eaten it before, it actually is not. Maybe the good reviews are from when the father's around, and I happened to eat there with the boy running the kitchen. Anyway.....

Usually I absolutely adore this place for the food. I was told tonight that I could not order for delivery in TROY because the restaurant's delivery driver didn't know the area....the restaurant is located in TROY. Usually I wouldn't have a problem driving down to the restaurant to pick the food up but this excuse prompted further conversation. When I attempted to explain to the rude man talking on the other end of the phone that all the driver had to do was drive up a well known street and make one turn he refused to take my order continuing to assert that his driver was telling him he didn't know the area or how to get here. I went online to see if something was up and found that they were not taking orders at this time. So instead of just telling me that they weren't taking orders he prefers to tell me that he and his troy driver are incompetent. It'll be awhile before I...

I am obsessed with this place. You wouldn’t realize how much of a gem it is just by looking at it from the outside. We get the buffet often, but not often enough. The food is so good and never disappointing. I love that their dishes are not spicy and yet so full of flavor. I also really enjoy the music they play inside the restaurant . The staff have never been rude, maybe sometimes a little distant. Recently their buffet prices dropped a little, which I believe is due to competition moving in next door. If they didn’t drop the buffet prices, I would have actually left 4 stars. I still pay the price because it’s worth it, but I stopped going frequently because it was getting to be a bit much and added up fast. Take-out is a rare treat for us because the minimum cost for delivery and food prices are a bit higher. But the food it still...