Steinway Coffee Shop — Restaurant in New York

I wish I could give this place zero stars!!! We work at a dealership locally and ordered breakfast from here this morning and we found a lovely little surprise in our food. a COCKROACH! STAY AWAY from this place you guys, there is NO excuse why a nasty bug like that should be in the food! That honestly shows this place is dirty and GROSS. Clearly the food was being eaten so its considered CONTAMINATED AT THAT POINT. IM SO FURIOUS AT HOW DISGUSTING THIS WAS. Attaching the photos of the situation we dealt with, literally puked just looking at it and its very sickening. You guys need to do a deep cleaning or STOP serving food PERIOD!!!! GROSS AND ABSOLUTELY...

They pull prices out of thin air. Pay attention to what they charge you. Its different than what it says on the menu. I always order the same thing and yet the prices keep varying. My Italian omelet (omelet only) went from $9 to $10 and today $12 (cash) within the span of 2 months. I like supporting honest mom n pop shops however the cashier is shady. I confronted him about it and he mumbled something, I couldn't understand him. I hope the extra 2 bucks he's pocketing is worth losing a...

I never got my food, called the restaurant twice and they only said they will call me back. I had to go to work without food in my stomach and I work as an e.r. nurse.. he told me i never answered meanwhile i had one missed call and i picked up and talked for 8 seconds (delivery guy), told him to wait. Guy on the phone (shop) never apologized about his driver messing up, just said ill give u a refund and i cant do...