Super Burrito — Restaurant in New York

My experience here was horrible only because of one person; the older woman with an accent who seemed to be either a manager or owner. I only came in to pickup a delivery order; not even there for myself. This lady was extremely cold and rude to me for no reason. Simply asking for the person’s name for pickup and then waiting 30+min seemed to irritate her. I went up once to get an update and she was extremely cold, didn’t even check the name, and when I asked if she knew how much longer it’ll take so I can let the actual customer know, she shrugged and said she doesn’t know and walked off; she seemed so bothered. After other customers who came in after me got their order with no problem, I thought to myself “okay so it’s just me”. I then saw another employee come in who helped with orders etc. so I asked her the same thing—“do you have order for X? I’ve been waiting for quite some time” She immediately checked the system, other orders that have yet to be picked up; thank you to her. She communicated with the older lady who then all of a sudden had an epiphany; sudden moment of clarity. The elder woman said “ohhh that person. No someone came hours ago to pick it up and told the customer bfast stopped at 3pm”… I said huhhh I was waiting for so long just standing there why didn’t you tell me?? She shrugged like before claiming she doesn’t know etc aka no reasoning. So now here is my problem — She knew I was there for pickup, she saw the person’s name (just in case she didn’t understand it clearly when I verbally said it initially) and STILL had me waiting there blindly without checking anything! I want to say it was discrimination but then another person who looks like me got her order no problem… so what does this lady have against a first time customer who was only waiting to pickup?? Someone please tell me. SHE DISCRIMINATED AGAINST ME FOR NO REASON; VERY UNACCEPTABLE. Special shoutout to the tall woman with black hair who seamlessly helped me as a human being and then apologized since I was visibly on the verge of tears. No one should have to put up with this for some...

I had this place bookmarked for years and finally made the trip out to give it a try. As a Californian I have been looking for even a passable California burrito in NYC, so maybe it's because hopes were kind of high but this was literally the worst burrito I've ever had in my life. :( And I don't think of myself as a picky eater at all. I will eat most anything and find something enjoyable about it lmao First bite was all subpar tortilla Second bite made me pause - did i order the right thing? Why is this so hard to chew? Third bite - trying to recall what meat came with this burrito because I literally couldn't taste anything I ate half of it and then realized I just entered the difficult half of the burrito...all the fries (which were so mushy instead of looking like they'd ever been fried) had been crammed into the bottom half. But honestly the carne asada was so hard to chew through and was so tasteless the true question was, which end was the worse end? Which end should I have started with? Ultimately...I'm glad I ate the half with the carne asada because at least I can bring home these mushy fries, re-season and fry them up with some bacon and eggs for breakfast or something.

Also after 15% tip and tax, with no additions or alterations, this rally undersized burrito ran me just shy of $19. This is not a $19 burrito. I make better burritos at home than this for like $3. I am sad I wasted my time and...

picture this: your sugar daddy invites you and some gal pals to his suite at the moxy williamsburg. you’re going to partake in activities that involve ketamine. suddenly, you find yourself cosplaying an anxious horse. “oh no,” you think, “i am so, so hungry and high off this ketamine, and these gal pals aren’t even my friends. is that lily rose depp?” you stumble out of the hotel like a baby deer just plunged from its mothers’ warm womb. it’s so humid outside and your princess polly top is holding on by mere threads. you can barely see the names of any restaurants on any awnings, but then you see the bright, inviting glow of SUPER BURRITO. your stumble turns into a sprint, and you find yourself inside, standing tall and hopeful. you order a grilled chicken bowl (tortillas make you bloated and you’re remembering lily rose’s tight bod), and take a bite. WOW! salt city population: YOU! no gatorade or cigarette necessary to sober you up, you just gained back all the electrolytes you lost in ii the last 6 years! your adrenaline pumps stronger with every bite. the pinto beans slide down your willing throat. your body thanks you for the overwhelming nutrients. you text lily rose- the imessages turn green. you wake up the next...