Sushiro the Handroll Bar — Restaurant in New York

I rarely leave reviews, but I am compelled to write my first. In short, one of my favorite sushi spots: the quality of the fish is incredible, the creativity and attention to detail in its preparation + presentation, the kindness of the staff, and the all-at-once casual yet elevated ambiance is hard to over-recommend.

I have been here twice now. The first, I came solo on a busy Friday night and the staff was incredibly kind and accommodating - I was quickly seated at the chef's counter and served by Chef Kevin. I opted for the "premium" (5 handrolls: scallop, salmon, kampachi, snow crab, toro) and each was a true gustatory delight. What I was most immediately struck by was Chef Kevin's incredible skill, attention, and hard work. This was a busy service with a full house of patrons and my handrolls came quickly and perfectly made. Though we didn't speak much, his kindness and gratitude for my business was clear. He served me several extra pieces, each incredible, and I also ordered the A5 wagyu handroll which needs no further description (those who know, know).

I asked one of the other staff more about Chef Kevin and I learned he is the head chef and had worked 20+ straight days. Seeing how hard he worked during this service, I was unsurprised and knew I wanted to support this business.

I came back 3 days later with my girlfriend, specifically requesting to be seated at Chef Kevin's area at the counter, and opted for the omakase experience. Incredibly, the experience was even better than the last. The omakase has many pieces not on the menu and we were both totally blown away.

It was a slower night and we had more of a chance to chat up Chef and the staff. These are exactly the kind of people you want to see succeed and they have won my business many times over. Looking forward to many more evenings here. Do yourself...

Lovely meal spoiled by strict and inconsistent timekeeping

Popped into this place on a whim leaving work and asked if they has a seat at the bar. Was told I had an hour; knowing nothing about this place, that seemed fine.

I ordered the 8 piece handroll omakase and a glass of sake. They brought out a seaweed salad starter that I probably had for 10 minutes before they offered the first fish. 3 other people at the bar and I were all chatting with each other and the chef. It was a nice evening. Then, fish number 7 comes out and the chef says "we have to hurry," besmirching the mood. I rushed down 7 and 8, and the check appeared immediately. I had to remind the host that dessert was included; he brought back a single piece of mochi with my credit card.

The whole reason I took the omakase and whatever sake the host recommended was because I wanted to be taken care of. It's not on me to babysit the clock at an omakase bar. After tax and tip it was $130, and I would have been totally content to spend that money if they were a little nicer to me at the end.

Instead, I felt like I was being chased out with a broom. Didn't get to enjoy the last two rolls, the mochi, or the second half of my sake. If there was a line out the door, that would be one thing; but when I left, more than half the seats were empty and nobody was waiting.

It went from "that was fun - I should bring people here!" to "maybe I'll give them another chance one day" over that last ten minutes. If they want to manage the clock that tightly, they need to orchestrate the whole meal to match. And when half the place is empty, they should do a better job taking care of the guests they already have, instead of shooing them away in favor of ones who might be...

Really liked the restaurant and the service was amazing. I didn’t give 5 stars though because I did notice a lack of attentiveness for my husbands sever shellfish allergy. We’ve eaten at a lot of high end sushi restaurants and they’ve always used different knives, boards, or mats to accommodate his allergies. We were also told shellfish allergies are quite common so places always knew how to be cautious, however, I did notice the chef (at the end of our orders but wanting to order more because we were hungry) didn’t change out his gloves when handling a handful of lobster meat and scallops, and then proceeded to touch the avocado, rice, fish eggs, etc . We did mention it to the maître d when placing our order, but I think they assumed since we didn’t order shellfish, it was ok. We had taken out my husbands épi pen to just reiterate the message, but was surprised when we saw the very sever cross contamination. Though I understand it’s the risk we take whenever we go out, I was disappointed as there were only 3 other diners at the time so assumed it would’ve been easier to manager the allergy. But again, that’s not necessarily their fault, we do tend to be more aware of the cross contamination than people who don’t have allergies, so I can’t really fault them. I do wish we would’ve eaten more because it was soo delicious! The service was so nice. The chef spoke with us and gave us suggestions for our next visit. The Maître d was very nice as well and ran after us when we forgot my husbands épi pen. I would...