The Moore — Restaurant in New York

I stayed at the Moore for 4 nights recently while passing through NYC on the way to a friend's wedding. This hotel is a great option for travellers looking for a reasonably-priced option in a great Manhattan location. The hotel is situated a short walk from the High Line, Hudson River Park, Chelsea Market, and the museums/galleries of the meatpacking district. There is an excellent restaurant literally next door, too. If you want to explore the rest of the city then the subway is a block away. If not, you can hang out on the rooftop which has a nice bar and good views in both directions.

Special mention goes to the staff at the front desk who are polite, welcoming, and very well informed about the city. They also make a fine cup of espresso.

The amenities are generally good - clean, comfortable rooms with well-equipped bathrooms. I did notice that the walls are a little on the thin side, so that it's sometimes possible to overhear conversations occurring in the corridor, or running water, but this didn't stop me sleeping and I guess it's part and parcel of life in NYC. I should mention that I had a room facing an interior courtyard rather than the street, so if your room faces the street then your noise experience may be different.

The rates are very. very good for the location. I don't think I've ever stayed in a hotel that was such good value. If you're wondering how they keep the prices so reasonable but the hotel so nice, the answer is that a lot of the frills are cut out. There's no pool or restaurant, for example (although there is a decent coffee shop next to reception where you can pick up a to-go breakfast on your way out). So although this makes for an excellent home base while visiting the city, it's mostly aimed at people who use hotels for sleeping and little else. If you're intending to spend a lot of time in your hotel, this may not be for you. Also, the rooms are on the smaller side. I stayed in a standard double, which was fine for me as a solo traveller but would have been cramped for a couple. If you're travelling as a family/group/couple, I'd recommend examining the room size options before you book.

In general, though, this is an excellent hotel and the next time I'm in NYC I will definitely...

In reviews, some things are objective and others are subjective and situational.

Let’s start with the objectives: the rooms are uncomfortably tiny. To go from the door to the toilet you have to walk like a crab, sideways. Toilet super crammed you have to reach under the sink for toilet paper. No place to put your suitcases.

Staff was nice and genuine especially the manager, except for one emo girl.

Clean room.

Bed cover was super thin and no matter how much you pulled it would cover only two thirds of your body. Bed is near the window so cold air would come in.

The hotel I expected to be something like the Bowery hotel in terms of quality. Aesthetics were fine but not quality.

Location was good, convenient.

The subjective. I paid for extra two days and then changed my plans to one day only. They told me the refund will be processed through the card. I had paid by my intentional debit card, they tried to process the refund after I left, it didn’t work. I asked them to transfer the amount or process a transfer or PayPal me the refund, they said they couldn’t and my only option was to have credit in the hotel that can be used within the year. Which is quite tricky considering I am not likely to visit NYC or want to stay again with them this year.

My flight to NYC kept getting delayed then cancelled my original checkin time was 7 PM so I kept calling them whenever there was an update, until I found out I was arriving 7 AM the next morning. Ofcourse I was charged for that night too.

I would have given them 2.5 stars, mainly for locations and cleanliness. Now it’s down to 1 star for the refund they won't process, tiny room.

Would I recommend staying in this hotel. NO. Pay a little extra and get something a lot...

I recently had the pleasure of staying at The Moore in Chelsea, NYC, and it was truly a delightful experience from start to finish. From the moment I stepped into the hotel, I was impressed by the impeccable rooms and the warmth of the staff.

The rooms at The Moore are nothing short of exceptional. Impeccably designed and tastefully decorated, they provide a perfect blend of comfort and style. The attention to detail is evident in every aspect of the room, from the cozy bedding to the modern amenities. The cleanliness was top-notch, and the room felt like a luxurious home away from home.

One of the standout features of my stay was the incredibly friendly and accommodating staff. From the front desk to the cleaning staff, everyone I encountered went above and beyond to ensure a pleasant stay. They were always ready to assist with a genuine smile, offering helpful recommendations for local attractions and ensuring that all my needs were met promptly.

The location of The Moore in Chelsea is also a major plus. Situated just a few blocks from The High Line, it provides easy access to popular attractions, dining, and shopping, making it an ideal choice for both business and leisure travelers.

In addition to the excellent rooms and staff, The Moore offers a range of amenities that further enhance the overall experience. The attention to guest satisfaction is evident in every aspect of the hotel's operation.

Overall, my stay at The Moore was nothing short of exceptional. The combination of impeccable rooms, super-friendly staff, and a prime location make it a standout choice for anyone visiting Chelsea in NYC. I highly recommend The Moore to anyone seeking a memorable and comfortable stay...