The Roof — Restaurant in New York

Stop! Please Read!

I strongly advise against visiting this place due to serious concerns about their practices regarding customer privacy and security. Unfortunately, my experience here was shocking and unsettling.

I discovered that they were secretly taking photos of my Photo ID and credit card without my consent. When I confronted the staff-Manager (Jordan) about this alarming behavior, I demanded that my personal information be deleted from their unsecured personal cell phone. To my dismay, I found hundreds of other cards and photos stored on the device, indicating a blatant disregard for customer privacy and potential involvement in identity theft schemes. He provided me with Managing Director (Neenie) business card which contains fake phone numbers.

This experience has left me feeling violated and concerned for my safety. I urge others to think twice before patronizing this establishment. Protect your personal information and seek...

Would have been better if The Roof actually had a sign up saying they served food, instead of having to find the menu. All big chalkboard signs show the beer/wine, but no food options. So having decided that no food was offered, it was down to the s*## show if the insta-cart fairground ride to go to the self serve section to then eat in a wonderful non-air conditioned Roof. Unfortunately, two hungry, screaming kids meant that finding other food options were off the table. Please try better Whole Foods! Have better visibility of the food options, fix your HVAC and reduce home delivery carts in...

This place is supposedly “open”. But I am sitting outside of it right now and it isn’t. There is staff inside at the tables behind the gate, chilling. No sign that they are in any hurry to actually open and operate a restaurant. There are other potential customers up here as well. But the staff of the 3rd Ave Whole Foods has apparently decided this floor is their break room, so no more restaurant up...