Villa Castillo — Restaurant in New York

Yesterday was my third time visiting and I didn’t like my experience yesterday , i walked all the way here from where I lived and didn’t get the order that I told the man I wanted , with him doing my order the (2 )previous times . I wanted rice & peas with chicken ,but instead the man gave me peas& rice w. Beans & boiled chicken & I told him that wasn’t the chicken I had before & wasn’t what I wanted an he didn’t listen he lied and told me it was & just packed up my food . I don’t even eat boiled chicken & the only time I like eating anything boiled is when I’m eating soup. I was disappointed & upset , and I was already so hungry so I just brought it an hoped that maybe it’ll taste ok .However, I didn’t like it ,I only ate my rice & peas with the beans . The food was good the previous (2 )times that I’ve came , wasn’t the worst ,so I won’t say I’ll never come here again but it’ll...

14 dollars for rice beans and rotisserie chicken is crazy especially when it’s not worth it at allllll, they are over priced and the food is bland the rice was bland the chicken was bland a dry , the beans was a joke I received a bowl of liquid with possibly 6 beans the most , mind you I had two orders of the same order which both orders of beans was the same , I brought baked macaroni and cheese with fried chicken for my kids the macaroni and cheese was absolutely DISGUSTING 🤮 it was wet and soft and taste of nothing but onion my kids wouldn’t eat it I wouldn’t even feed that to a dog , the only food that was alright was the fried chicken but over all they get a zero out of 10 for me,they are over priced and not welcoming . I was craving Spanish food and this definitely turned my stomach …won’t...

My problem with this store is from day to day the prices change. I went two days ago and bought the the exact order and was charged 6 dollars and and today they charged me 8. So I asked the lady who made my plate two days ago about the price and she told me she don’t remember and that’s the price with an attitude. what took the cake was the fact she told me I should give her the two dollars for a mistake she made. I would of been ok with I’m sorry I made a mistake but for her to say I should give her 2 dollars is disrespectful. The employees need to learn customer services skills and learn how to deal with the public better . They don’t have to worry about my getting my business...