Went here for Afternoon tea in a group of 3 on a Sunday at 3pm.The Bar area is aesthetically pleasing with its soft lighting and what seems to be comfy chairs further into the space. However, all seating is not created equal.We were seated in one of the two high top seats with bar stools near the entrance. You will still have a good view of musicians but it doesn't feel as upscale and comfortable as you might feel in the other seating. We asked to be place in one of the more comfortable seating areas, but were told that people paid an upcharge to specifically pick their seating area and it seemed the back seating was reserved for a party. Please note picking a specific seat is no where on the normal booking site, so I am assuming that specific option might be available to those staying at the hotel. I would encourage you to call and see if you can be placed in seats with the best view of the musician with comfortable seating which are the 2 seating areas directly in front or the ones to the right of those. All others have a partial/ completely obstructed view, or are uncomfortable. The Tea service was okay. My favorite was the egg sandwich and the little dickens tea was tasty. If you are going for the afternoon tea, I do not believe the price point matches the experience of a good Afternoon tea - food wise. The live jazz was a treat and was an overall decent experience for a...
Ā Ā Ā Read moreWe went with a group of 4 on Saturday evening and it was nice but there were a few quirks to our visit. When we first walked in we all were in love with the ambiance and the band was great. We were glad we had a reservation too because it filled up. While we were there the hotel lobby had what was described as a ācatastrophic water system failure.ā This meant they had emergency responders there and an alarm blaring- not necessarily anyoneās fault, just poor timing for us. But what we didnāt love was that our server was not very attentive to us and we waited forever to be able to order drinks. Then after we waited for our drinks for a while, she came and told us that they had to shut the water off and couldnāt wash glasses to make us anything at the moment. We were willing to wait and then after a while an option was given to have them in plastic cups. But we werenāt really interested in $20 old fashioneds in plastic cups so we just got some beers and food. The food was really great too! But I was disappointed that no offers were made for any compensation or discounts for the inconveniences of the evening. I would go back, hoping we could enjoy the cocktails that looked great on other tables. But the service was...
Ā Ā Ā Read moreI reserved a large group for my boyfriends birthday. Via email we agreed to a family style dinner. Since we had some cancelations we asked the staff if we could just order from the regular menu. After some time they confirmed that was fine. Maybe this is where the problem started but we were assured by the waitress that the kitchen could handle 8 separate meals.
What ensued was a 40+ minute wait for food, which would have been ok if it weren't for everyone around us getting their food first, even guests that came after us.
We made it clear we wanted to leave but it seems that there was one problem after another - after the long wait for food, there was a long wait for the check (which came with receipt paper), then another long wait because they were suddenly out of receipt paper (but had enough food to continue serving guests that were coming in).
Once we were finally free to leave, we tipped and left.
The food was fine but I wouldn't recommend this place for birthdays or large groups even if you contact...
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