Let’s assume it is 5:00 AM and you want to get a jump on the day and spend some quiet time working on your laptop with a bit of breakfast and a cup of coffee. You Google pancake house near me and all the results indicate you are an hour too early, unless you are willing to go to the Awful House, which is advertised as being open 24-hours. Suspicious of this being an empty claim due to the massive rejiggering of hours at your local Awful Waffle during the pandemic that saw doors locked overnight even when both a cook and server were inside unoccupied (none of which was reflected on store signage or websites), you decide to call ahead to confirm, just to avoid a wasted trip. Seems reasonable, but probably unnecessary since open 24-hours is not a conditional thing. Beep-boop-boop-boop… ring, ring… “if you want to order you gotta do it online or with our crappy app cuz we stopped taking phone orders.” Hmmm. Press 0? Invalid entry. 1? Invalid entry. Damn. Get in car. Drive 10 minutes. Get told you can’t come into the empty restaurant. Why? Because we only do To-Go between 11:30 PM and 6:00 AM starting Friday night through Sunday morning (and on Holidays). Tell young lady you tried to call to keep THIS EXACT THING from happening. “We don’t have a phone.” Shocking. “What harm would it do for me to sit down and eat my food quietly in a booth instead of have to eat in my car or let it get cold on my ride back to the crappy motel I’m trying to get away from?” “We’d get fired?” “How would they even know?” “The security camera footage.” “So, Waffle House is the kind of company that would fire three people for having served a customer food in its closed 24-hour location 45 minutes early?” I’ll spare the obvious stammered non-response. If you are going to take the time to have a big-ass sign made up saying this, maybe also update your Google listings to read the actual hours the dining room is open. Just saying. Anyway, now that I’ve sat here in the parking lot pissed off and hungry, it’s close enough to 6:00 AM for me to go to a decent place anyway, cuz you know I didn’t order anything from these time-wasting jokers. Do...
Read moreI would give our server Marla 6 stars she was very kind and wonderful! Our food was also perfect! The hostess however is completely disrespectful and rude. Telling us we can’t put a chair at the end of our booth while several others have one at the end of theirs. Meanwhile we did not even need the chair because my children are small enough to fit in the booth with us. She is rude when customers try to help and will try to force them sit in the waiting chairs before giving them a table. Uttering swear words when she forgets to bring the proper amount of menus to a new table. Every Waffle House I’ve been to has been first come first serve so it was our mistake for not realizing this one had a hostess as she was nowhere to be seen for the first 5 minutes we waited for a table to open up. We will not come back here again simply because of her. It’s a shame because the other staff are...
Read moreI can see why they have a now hiring sign up. When entering the cook/manager was sitting and enjoying his breakfast while the young girl working the front was working. Hailey was her name and the only saving grace to my experience. After she took my order she began to make my drink. The cook/manager (Shane) got up from his breakfast (did not wash his hands) and yelled at her for fixing my drink before telling him what the order was. As she began to give him my order he began to tell at her again because she was not standing in a specific spot. I was LITERALLY the only person in the restaurant. She composed herself and started giving the order again. This Waffle House will have a high turnover rate if Shane is still the manager there as he has the ABSOLUTE...
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