Starbucks — Restaurant in North Union Township

Ok, ok, now to be fair.... I have given this place another shot..... to my surprise, the girls that I have recently met HAILEY (the hands down nicest person I have ever met in any starbucks ever) and HANNAH.. Other than these girls, I wouldn't waste my time or money. Apparently, if u ask for something that needs to be typed in the system, rather than a fast button to push.. Then you won't be served. The woman even said they don't care. So I guess the owner doesn't care that they lost 800$/mo. in business over a cup. But hey, good for you! Obviously, the owner doesnt give a shit about customer service!

But this is still the worst starbucks I have ever been to. I order all the time.. Sometimes, twice a day when I'm working. (I am a regular at a few diff starbucks from uniontown to North of Pittsburgh). But since going here a couple of times (figured I would give them a couple of chances over time. Change in staff, etc), this is the worst! They speak to costumers like trash. If you ask for something specific, THEY WILL GO OUT OF THEIR WAY NOT TO ACCOMMODATE. Honestly, my coffee is $11.03. (It's a venti iced carmel macchiato w 3 extra shots of espresso, extra carmel, and whipped cream). The only thing I ask is, PLEASE, PLEASE PUT IT IN A TRENTA CUP! MEANING THE ICE AND CARMEL) bc all the extra shots make it NOT FIT in the venti cup, and I have no rm for ice. Even ounces to ounces, really. It just doesn't fit. I have never had an issue w this, except this store. They would even tell me they were out of the cups just so I'd need to take what I get (even tho going in right after, they def had them. They acted like they didnt know what I was talking about). As a side note.. I also tip well bc I understand it's hard to work w the public. I will also never be disrespectful to someone who is making my food! But omg this place! It's just a mess!! I've been in line and heard them talk about the costumers right after they leave, etc.!! So now I go to the starbucks in Target! Even tho it's pretty far outta my way. The starbucks in Target is SOOOO MUCH BETTER!!! Honestly, the girls in target starbucks deserve one hell of a raise bc I know they're taking on a good bit of costumers that don't go to go to...

Every time I come here it is decent, takes forever and I always get a matcha latte with vanilla syrup or vanilla cold foam and light ice. Everytime it is awful it is the same woman at the window who can’t do anything but talk in circles to her coworkers. I order a venti every time and every time she is working she hands me a grande. It is very time consuming to sit there and wait even longer for it to be fixed even though it is what I paid for. I watched them just dump the grande matcha into a venti scoop more ice into it and add more milk…. Very upsetting it is watered down and way too cold as I was looking forward to this after a long rough day. Then not only on this occasion but has asked if someone else order was mine and a couple months ago even gave me someone else order on tip of mine and I’ve had my order given away as well. I am also tired of my drinks never being full either. The last time I was in there which was 2 months ago she charged me a venti I got a grande and I wanted the to pay the difference to my drink because it was the same price as a venti and for my drink to just be fixed she had a whole attitude and ran her mouth and walked back to the window and the poor girl making the drinks was very stressed because she had no help but was gracious enough to...

The Starbucks at this location has the worst customer service. I get the same exact drink every single day. Went here today and my vanilla sweet cream nitro with 7 pumps of vanilla was black and not sweet at all. I asked the girl at the drive thru what it was before she even gave it to me. She said the nitro turns black once it sits awhile, well it's light brown any other day especially with vanilla sweet cream. She asked if I wanted it remade, I said yes. She rolled her eyes and turned around to throw it away. She brings me another drink made the exact same way, disgusting. I pulled over to go into the store to let them know I still did not like it and that it doesn't taste the same as I normally get it. The woman making drinks says, "I already remade it twice." A more polite employee made the drink again and gave me the extra cream and sweetener I needed, although I believe they need to change their nitro tank because it's still black. I attached a photo so you all can see how they made my VANILLA sweet cream nitro cold brew. My biggest problem is, the drinks are too expensive for the employees to give an attitude if I have a complaint about something I paid for. I will not be going back again I can't stand rude and ignorant employees when I'm spending my money at an...