I’ve been to this Bakery 3x to buy their delicious Anpan, Coconut , Raisin Bread, Cornbread & Ensaymada and my Experience have been very disappointing. I must admit that I love their bake goods and breads, however, they lack good social skills and the woman needs to learn the Aloha Spirit. The first time I went, she told me not to touch the loaf breads. She said; No Touch! I should tell her or point to what I want. I felt embarrassed like a little kid getting scolding from my Gramma. I bought 4 loaves Anyway 2 Coconut and 2 Azuki @ $5.99 per loaf. I also bought 5 individually wrapped items at $2.99 ea And totaled $43.79 So I shrugged it off and went back 2 weeks later.
My 2nd visit was another disappointment. I asked the woman if I could buy the warm breads just out of the Oven coz I love warm bread. She answered in The most rude and irritating voice; All same! Not Ready! So again I felt uneasy but I spent $25 worth anyway.
Today, was the my third and last visit. Same rude Asian woman behind the Counter. No welcome, never said a word but watched me intently. I grabbed 2 loaves & paid for it. As I Turned towards the door I Told her, ‘You need to smile and say Thank You!’ She never said a Word. I don’t know if she doesn’t understand my English or just down right rude.
My 2 cents: It doesn’t matter how good or delicious Your Creations are, but you lack the Aloha Spirit You will not survive or succeed.
I will never go back. Instead, I’ll drive to Elvins Bakery on Dillingham or JJ Patisserie at Ala...
Read moreFound at Waimalu Shopping center serving pastries. My visit was short not because of the pastries but the server at that time seemed to be not interested in seeing guests (in short, unfriendly). She was more interested in taking the payments right away than to ever carry a short conversation. I asked her, "What's the most popular here?" And she was unsure of her answer. But anyway, I was there just because I love...
Read moreNo complain food so tasty.be ware of lady in the front she change according to your face! I bought 3 coconut cream but price 2.99 each and suddenly she said and 35 and some cents .I just wonder and I do math and show her . And she gave my money back .same as today overpriced one dollar and I told her she forgot to change the price I’m like OK but I will never go that place she is cheating daily...
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