This is the first time I’ve came to the Panda Express in Waikele. I stopped in to eat launch before heading back to work. No one greeted me and the customer behind me when we entered. I ordered a 2 choice plate with half half starch, chicken and green beans and chicken mushroom. I asked the employee not to give me a ton on green beans for the chicken and green bean dish as they always give you a ton of green beans and very little chicken. But she still gave me a ton of green beans. I don’t normally order a drink when I come to Pandas but I did this time just to find out the drink I wanted was not working. I asked the cashier if they could refill it. She tells to the back to someone can you fix the tea, I don’t know how. No one ever came to fix it so I asked he again and she said they’re working on fixing it. No one was working on fixing it. So I ended up getting another drink instead. The entire time I’m dining in the manager is yelling orders to her staff from across the restaurant. Other than the fried rice, all the food I ordered tasted old. It looked like it was siting out for a long time. Altogether, I wouldn’t come to this restaurant again. I don’t ever write reviews on companies but I felt this...
Read moreReally bad employees. I had a free kids meal coupon and I gave it to her and I forgot it on top of the glass. I went to the chashier and the pay was $7.02 and I asked my friend on the side “I thought it was free” so She already swiped my card. Then I mentioned to the cashier that I had a coupon she asked where it was and I was looking around and I realized that I forgot it on the glass so I went back and I gave it to her. She had a real Mean face on and she was rolling her eyes at me. Then she called a manager and the manager just gave me my money back by cash and she also rolled her eyes at me. I made a mistake my bad. But they should have not made...
Read moreWent to Panda Express on Resurrection Day. Bummers, service took long. Greens were not ready. Still waiting … while they helped two ladies in front of me, unsure what the wait was for? By the time I started ordering people started coming in and the line grew after that. The eggplant was dowsed in sauce, no tofu= why ? (This was a takeout, didn’t pay attention to the “no tofu”) The other plate ordered was orange chicken and fried rice and chow fun, the rice was very flakey dry. Tried to review in app, but couldn’t find a place to do so. First time in a very long time to Waikele Panda Express. Shucks, not a great experience for fast food...
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