Bagel Street Cafe — Restaurant in Oakland

The people there are crazy and money hungry. I bought a pizza bagel about a week ago. And a Hispanic or European lady prepared it and said to me out of no where, "It's almost done, ok?" I don't know why she said that when I didn't even say anything about her taking a long time or anything, I was just quite waiting patiently.

Then when I got my food, the sauce on the pizza bagel was cold, literally cold, while the rest of the substance of the bagel was warm. This probably happened because she was rushing when she didn't even need to, no one said anything to her. So I went back to the place and asked for a refund. I also asked why did she make my bagel that way, with the sauce cold? The Asian manager was rude, raised his voice, etc., when I asked for a refund. And this is the first refund I have ever gotten, since the years I have bought there.

And yesterday, I decided to buy two bagels one with butter and one with cream cheese, and the short Asian lady, no taller than the counter, whispered something about me to the also short European or Hispanic lady who prepared my pizza bagel previously, about a week ago, and started laughing historically at me, which was very rude. Then the Asian tiny lady said "please don't get a refund" out of no where. I told her I will not get a refund, and asked her why she would ask me that when I only got one refund once in my entire years that I've shopped there, and that's been since 2021. It was very rude, strange, and unprofessional for them to whisper and laugh at me. Then a couple of seconds later she said "I can't sell to you" out of no where. I asked her why, and she said you got a refund last time. I told her that I only got one refund once and that was because the sauce was cold. And further said, so I am not allowed to get one refund in my entire life or you will kick me out? And she just kept telling me that she can't sell to me, and tried to deny that the sauce on my pizza bagel was cold, though she didn't taste it, I did. I was shocked by all of what was happening. These people are literally crazy and unprofessional. I see why other comments here say that the staff are off.

I have never ever received service like this before just over getting ONE refund. These people are nuts. I will be calling corporate office on them for their highly disrespectful, unprofessional,...

This place has never disappointed. I walked over here this morning hoping they would be open and they were! Very limited choice of bagels today on New Year's eve but that's to be expected. Friendly and fast service with 2 huge bottles of hand sanitizer in the front right as you enter. I ordered a cinnamon raisin with plain cream cheese, a deluxe veggie sandwich on cinnamon raisin and veggie deluxe on asiago spinach. I had the asiago spinach - delicious! The other 2 were...

Great for grabbing a quick breakfast and surprisingly good for lunch! I tried the chicken breast club on a bagel and it was packed with sprouts, avocado, lettuce, tomato, and cucumber. A great steal for about $5!

During the lunch rush it takes a bit of time, but nothing outrageous.

Try the asiago...