Papa Johns Pizza — Restaurant in Ocala

Walking in to Papa John's, the place seems decent enough, but there's wiring out from under the counter.

The bricks are a nice touch, regardless of their condition, I loved the posters stating where better pizza begins, believe you and me, I know a good pizza, I am the pizza guy afterall!

The tables mostly kept, but have markings on them, but I hardly dine in anyway.

The price of drinks is absurd(but that is everywhere) but for the price I'd a5 least want to see coke offered! I went across the street to pick up my beverage of choice.

Giving my usual order(usual in the fact I have all pizzas I eat cooked this way) it was cooked, I got it, one thing i enjoyed was how I was offered to have it remade if it did not meet my expectations.

I, have to say, while this wasn't a bad pizza, I've had better, the cheese wasn't thick like I usually have it(and I did ask for extra cheese, maybe I should have done triple cheese?) maybe the cheese used just lacks that thickness some do? Who knows.

Like usual, I do not eat the bread(if you follow me, you'll notice I only eat toppings.

Edit: if you have allergies, be warned, some of their ingredients are mot...

While I understand delays can happen during busy times, my order arrived approximately 30 minutes later than the estimated time—which was understandable. However, I ordered a pizza with pepperoni, pineapple, and a third topping, and it arrived without any pepperoni—a key ingredient in what was supposed to be a pepperoni pizza.

I called the restaurant to inform them of the issue, not to request a refund or compensation, but simply to let them know. After explaining the situation to a woman on the phone, I was placed on hold. A male staff member then picked up and immediately responded with, “I find that hard to believe,” which came across as dismissive and unprofessional.

I had just spent close to $50 on a medium pizza and 6 wings, with delivery fees and tips nearly matching the food cost. For that price, I expected better customer service and attention to the order details.

The one positive experience was with the DoorDash driver, who provided excellent communication and timely updates throughout...

The food when we get it is normally pretty good, but every single time we order they mark it as delivered before it even makes it to my door. Whenever I call to ask about it they have told me 1) oh the driver is going to drop yours off after this shift because he lives near you. 2) oh the system must be messed up they just left with your order. 3) I get put in hold or hung up on and can’t even figure out where our pizza is. Today I tried to do an order for ahead of time knowing our normal struggle. Here I am 30 minutes past the delivery time and still no pizza. I’ve tried calling and keep getting put on hold. I ordered this pizza over and hour ahead of time to make sure we got it at a...