We didn't order a milkshake but the one person we saw who ordered one only got milk. There is no way there was ice cream in that cup. Reeked of oil in there and the service was incredibly slow. One gentleman got a refund after someone who ordered the same thing as him got their order before he did. I ordered a strawberry shortcake Sundae from them and they were out of the ice cream it came but offered a solution. Strawberry ice cream for the missing strawberry cheesecake ice-cream which I was completely fine with. When I was finally given my order, they acted like it was the only thing I ordered when I was still waiting on a cone. Took them 5 minutes to scoop it. And with my shortcake order, it said it was ice cream on top of a slice of yellow cake, there was no cake, just bits of funnel cake. Food wound up being ok but I would not recommend at all. Reading the reviews for this, it seems like the milkshake issue is nothing new and that should...
   Read moreI usually don’t leave reviews but this was a pretty bad experience. There were flies literally everywhere, it reeked of old oil from them frying Oreos and funnel cakes. It was so strong that when I got in the car, my husband said you smell like oil. lol I had one girl in front of me and it took about 7 minutes to take my order because the cashier was just completely lost.. she only took orders while others made the orders. The people who made the orders were terrible at what they were doing. Ice cream was spilling out of bowls as they handed them to the customers, the hot fudge was chunky, the soft serve was definitely artificial. They’re also expensive but that was the least of my worries bc what do you expect in a popular vacation spot. $20 for a soft serve on a come with sprinkles and a medium ice cream in a bowl. The workers definitely need some direction. I definitely won’t be going...
   Read moreFirst they said our card was an issue so I tried another. They blamed us that it was our fault again. We paid cash for the milkshake and then went to an atm to get cash for the fried Oreos. They also gave me the Oreos after a couple that ordered after me. The milkshake was 100% milk. I don't even feel they put ice cream in the shake because it was pure liquid as if I was drinking a glass of milk. Their card machine ended up being broke and I personally had to tell customers it didn't work and it was cash only as they we're ordering. This place needs new management. It's a shame such a nice hotel has a terrible place inside their establishment. I would give 0 stars if possible. I don't not...
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