Sonic Drive-In — Restaurant in Oklahoma City

It was 50 cent corn dog day at SONIC, so I buzzed in to grab a few. It being past lunchtime, I ate one pancake coated weiner there in the drive-in stall, ready to take the others home for my husband's later enjoyment (he'll eat anything). I also bought a pretzel twist for $1.99 +tax that came with non-cheese sauce. On further thought--and to top-off the greasy corn dog and pretzel twist now slithering through my gut like an angry slug--I fell victim to the four-color picture of ice cream heaven covering the complete backside of the lighted menu board. Something called a SONIC BLIZZARD caught my eye: soft serve vanilla icecream with crumbled candy pieces swirled throughout. It looked amazing, chocked full of the candy of your choice. I chose BUTTERFINGER, briefly hesitated at the steep price ($3.49 for a mini size treat!!), but knew it would be worth it in the end, then called-in my order over the intercom.

When it was delivered, I blinked at the kiddie-sized cup. Okay. So it was about 8 oz. I knew it was a "mini", but where was the foaming top of candy pieces that covered the top of the advertisement cup in the picture? There was a litter of orange and brown dust gathered at the rim, but no chocolaty, peanut buttery chunks. Surely, it was just underneath. I mixed the ice cream around. Nope, no candy. The greasy slug in my gut growled. What the h@ll!? $3.49 for this? I don't think so.

I pressed the red call button and a voice said, "may I help you? " I said in a sweet voice, "this is a weird request, but I ordered a butterfinger blast and there is vertually no butterfinger in it. Can I please, have a bit more candy? " (pause.....) I continued, defensively, "there's hardly any in the cup, and I paid three fifty!" "Yes ma'am, there is only one scoop in a mini." Scoop? Surely they meant "thimble." Feeling stupid about arguing about 'candy' and 'scoops' I replied, "thank you, I'll remember that in the future," (code for it will be a cold day in hades before I pay $3.50 for 8oz of lousy soft serve and hardly more than one pulverized snack! Size! BUTTERFINGER! on top!!)

About then, a grinning girl brought me a tiny gravy container with a smidgeon of candy dust tossed inside. I showed her the ice cream cup with a 'see- I'm- not- crazy' look, and assured her I wasn't angry at her. She again mumbled something about scoops and ounces while backing away from my car window. I felt extremely evolved not to have tossed the tiny cup out the window, howling about false advertisement as I pulled out of the restaurant.

See, what they don't understand is that, indeed, the customer always IS right (and I deal with that fickle beast daily at work) Whether it went by their screwy measurement doctrine, or not, it wouldn't have hurt them to make this customer happy with a nickles' worth of candy for her tiny ice cream cup. They missed that chance having to be 'right' instead. ...

This sonic is the worse sonic I have been too . The customer service was awful ! . So it’s 99 cent mozzarella sticks days and I ordered 5 small mozzarella sticks on my app , on the app it says that the marinara sauce comes with the mozzarella sticks so I just added ranch so I could have both , I get to the location and the carhop comes outside and hands me this bag with only 3 ranch in it so I asked if she would bring my marinara and another ranch she was nice at first until she came out the second time with one marinara sauce and a few ranch , I told her that I needed more sauce and she told me she was gonna charge me for it . Number 1 I have worked at sonic for years I have never once charged someone for it and 2 she was so rude when she said it . Then she went back inside and had the manager come on the intercom and tell me it’s policy that they charge for sauce and then She hung up on me so I kept hitting the button as I got hung up on about 5 time ! . She finally answers and was just so rude I politely ask for a manager and she comes outside so I showered her my app wear it says each mozzarella sticks should have came with at least one marinara she continued to fight with me and then walked away saying that she was gonna call the police on me … over sauce ! . So sonic has officially lost my business! Wish I could...

I ordered the number ten, which is a grilled chicken sandwich with a side and a drink. When I got my meal I found out that they replaced my sweet tea with my dad's milkshake. I was willing to look past that. A common misunderstanding, it happens. When I got home, I was so excited for my grilled chicken sandwich but when I unwrapped my sandwich I found out it was a crispy chicken sandwich. I was not happy about this. I ordered the grilled chicken sandwich specifically because fried chicken makes my stomach hurt. First it was my drink and now my sandwich. To say I'm disappointed is absolutely correct. No where in my order had I said anything about wanting my chicken crispy. When I ordered something I want my order. The only good thing about my meal was that it was nice and warm when I got home. They normally get my order correct so that's why I gave them...