Burger King — Restaurant in Ontario

I wanted to get a meal before I started my 12-hour shift at a hospital. And I already had an hindsight that this is where I wanted to go because it was quick and it was filling. I ordered a large number one. I handed her my card and a coupon immediately she rolled her eyes at me which I'm assuming was the manager. And then she turned her back to me said something to one of the co-workers turned around and told me that the next time that I went through I needed to tell her at the speaker that I had a coupon. And all the years I have been going to this restaurant or any other restaurant I have never had this confrontation over a coupon. She was so abrasive and so confrontational. I actually wondered if she really hated her job and she saw my scrubs and it put her in a worse mood than she was already in and took it out on me.

It made me so uncomfortable that I canceled my order order. Just because of how angry and mean she was to me. I was legitimately afraid that she was going to do something to my food and I would not feel in good conscience comfortable enough to eat it. The rest of employees have been really wonderful at this place but your manager is evil and I feel really extremely bad for the employees that you have there if this is how she treats her customers I could only imagine how she treats her employees.

I wish I would have gotten her name but the current time is 5:00 p.m. October 9th. She was a larger Hispanic lady with bun and glasses. I will probably never come here again just cuz how confrontational she really was and this is to the manager that I had the issue with at the window if you sincerely hate your job that much to where when you see somebody else in uniform and you take it out on them it's time to move on and leave and find something better don't take it out on your customers especially ones that are trying to help other people. Now I get the privilege of having to go to work for 12 hours without eating.

I do honestly hope she had the day that...

Zero stars if i could! Simey, who had her name tag conviently covered, attempting not to show me but not really, so I had to be clear to ask to see it. She has horrible customer service. After the cashier got my order wrong (I didn't know) and asking us to wait in a spot for said wrong order a different lady came out that barley spoke English 10 minutes later with it and also with no sauce that the cashier asked me i wanted. After I explained I ordered 3 not 2 she came out another 10 minutes after that with a reciept. Which now looking at mine, I DID pay for 3 the price point is 3 but it says 2. I explained well the cashier got my order wrong and we've been waiting for at least 15 minutes by this time, that she could make it right so she told me to go around to the window as she gestured for the missing box of chicken fries. I pull around to the window and the cashier is confused and so is 👆 Simey. I explained what happened above and was met with complete rudness. Like utter disrespect and not an attitude of someone who likes their job at all. She was definitely not someone who wanted to help solve a problem and instead kept asking me what she could do for me but didn't have a response once I told her what she could do for me. Take responsibility for you and your teams responsibilities, literally your job. I get that if there was a mistake made on the POS and miscommunication because of not being fluent in English (actually not my problem although I'm reasonable) but it was all your teams fault and they didn't care to do anything to remedy the entire inconvenience this establishment provided. You are dealing with hungry people who have hungry kids in the back seat 99% of the time. Like duh.... you...

This place by the Mills needs an inspection. Every last table and chairs were dirty. When we asked Ciara/Sierra to clean the table for us...she stopped and cleaned another table..I told her I want this one. She said well I have to clean this one because there's water all over it..so we waited for her to finish..then she finally came to clean the one we wanted..all the while our food is sitting on the counter as she never called the number or told us our food was ready. My husband told her he now wants fresh food or his money back...she stared with an attitude I'll give you your money back. If you are serving people...one never have an attitude and two don't make us wait. There was only one lady in the line and she already ordered her food and one lady sitting with 2 small children.I will not visit this place again. Horrible and clean this filthy place up. Every table, chair and the floors were dirty. Middle of the day and not even 5 people in the restaurant and it's filthy!??!!...