I can never use the app to order. When I go to the restaurant, employees can't use it either. I use it to get the online specials. Tonight I was assisted by Asst Manager, Shelby. She started out helpful and even offered 50 percent off. But asked me to wait while she checked out another customer. When she was done I stepped back up and asked again about the discount. She, again, asked me to step aside. She then completed assisting every other customer. Even those who came in after I stepped aside to wait. She then washed her hands and stared at the back wall to ignore me. When I reminded her that I was waiting, she acted like she had no idea what I was talking about. Then she said she couldn't offer the 50% off. She was willing to honor the 6.99 advertised offer but on only one sandwich. I'm not looking for freebies, just for Subway to make it easier to redeem their online specials and for their managers to be more helpful when Subway...
Read moreWorst experience I've ever had at any Subway in my whole life. First there was about six people in line when I got there at around 7pm which is not a problem except for that there was only one person working the line and she was a trainee and the other girl that was supposed to be helping her was just doing I don't know what in the back and when she finally decided to come out to help she cuts my sandwich and puts it in the toaster and while it's toasting she pulls out her phone and starts to text, now her hands are contaminated and then she grabs my sandwich with her dirty hands and has me pay for it I was disgusted I didn't even want to eat my sandwich but I had to go back to work so I didn't have time to wait for another one and then she leaves the trainee again while there's people in line to go have lunch I couldn't...
Read moreLady talking order seemed angry. This place is cheap with napkins. 2 napkings for 2 people sharing a foot long. I had to get up and ask for more napkins. I usually like wiping down the table when I'm done. But without napkins I was unable to do it. A man near us accidently spilled his water. Seat & table wet. Had he had access to napkins he could have...
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