Baskin-Robbins — Restaurant in Oregon City

I took my daughter here for her birthday since she had received one of the birthday coupons. Since she had the coupon, and it was her birthday, I let her order 2 scoops, figuring I would pay for the 2nd scoop. The employee, Abeera, gave her the ice cream and then began to ring us up. I brought up the coupon and let her scan it and then she called to another employee, Rose, asking how they work. It turned out that she had given her larger scoops. They refused to honor the coupon based on her error, saying that I would have to order ANOTHER ice cream to redeem the coupon. No kid needs that much ice cream. They insisted that I had to pay for the two large scoops at full price and they would not be honoring her birthday coupon at all. I am shocked that an employee would charge for their own mistake and terribly disappointed that they would make such an uncomfortable situation for a child on...

Stoped in today for a birthday cone with my son. He gave no indication he had an upset stomach, until he vomited on their floor. The staff were absolutely no help and demanded that I clean up the mess before leaving. When asked for a mop to take care of the mess, the woman behind the counter said no and handed me napkins and watched as I cleaned their floor. The worst part was when we were in the bathroom and my son could hear them talking about his accident, which made him feel horrible. It was an unfortunate experience for my family made much worse by the negative response and lack of compassion from the staff. Needless to say we...

I brought my 5 yr old here 15 minutes before the sign says they close & the door is locked. A teen girl sees my son crying at the door, comes up and says they had an emergency & they had to close early. Funny thing it looked like her BF was standing around waiting for her to get off work... Annoying to say the least. Then after going to the Fred Meyers next door, 15 minutes later i see her and her boy friend walking out with no emergency. This place sucks, emplyee this night needs to be fired and look for a job in the emergency feild so she doesnt...