Aria Hookah & Bar — Restaurant in Orlando

It’s a club like atmosphere not really a traditional hookah place but that was cool. The vibe was Nice. Security was friendly. That’s where the good time stops . We were there 10-15 mins never seen our waitress and it wasn’t that busy yet. Finally someone realizing we hadn’t been helped tracks down another waitress and say she not your waitress but she gone take your order . This was a thicker girl who was very friendly. The order comes out we finally see our waitress . A skinnier girl. Sorry I didn’t get anyone’s name. This was the second to the last time we saw her. My coals were never changed or checked the whole time we were there. She never checked on us. Except once when she was changing the coals for the people by us. So at that point I ordered some shots. I wouldn’t ordered more drinks and Sooner but again she never checked on us .At one point The people at the table with us finally walked to the bar to order drinks. I’m like hey can I get the check. She’s like you have to pay at the bar. WTH . Ok They had a mandatory 18 percent gratuity which was crazy considering the service . The dj played all songs from either my clubbing days or JT and it was a younger crowd. he never let a whole song play. Not a half a song. Another review said he must have adhd or something I concur. I enjoyed the music but thought a younger crowd might appreciate some updated music. All in all the absolute trash service is enough to make me never...

Ridiculous policies. Unable to get in unless full party is there even though only one person is missing. We ended up not being able to get in because they gave our table away. Was forced to order bottle service in order to grant us entry, which you can’t even smoke shisha in that section. Just ridiculous. We wasted 30 mins for no reason before we ended up going elsewhere. Poor customer service. We could have gone in and ordered drinks and started a hookah but they declined our business. We are from out of country and was looking forward to this spot and was let down to say the least. Go elsewhere don’t bother.

*EDIT TO ADD/REPLY TO OWNER: The table you “offered” us since one person was missing was in the bottle service section meaning we were forced to buy a bottle with a starting price of $180USD & up!!!! We wanted to have hookah & individual glasses of alcohol and not be forced to buy a bottle especially when we all drink different things. You could have served us we could have started a hookah and ordered drinks while waiting on the third person to arrive but as per your policies you REFUSED to have us enter. ALSO, when my husband asked we were told we cannot have hookah in that section. Nonetheless, we should not be forced to take bottle service. Again ridiculous policies and poor customer service!!! Don’t try to downplay...

Although a semi nice vibe, my cousin invited us here from NC, we pulled up and saw a parking spot no indication that it was "VIP" we were met with "that's $20 parking". Firstly how you charge to park in a open LOT that is not even yours. Secondly, it's sections and depending on your size you will be sat based on the size of your party. The servers have the ugliest attitudes. Anywhere that adds auto GRAT in turn gets met with lack of customer service, eye rolls, over charging, etc. Chairs need to be updated you sit down and sink into them. Very narrow walkway. The hookahs are mid. Roughly priced from $45-$65( specialty hookah ) Cocktails are $14 shots $8-$10 and bottles range from $100-$300 pretty pricey for a place with no room to move. The bathroom is one per person and was slightly messy but not disgusting. The DJ was ok but his transitions were all over. Overall, I'd...